Pap Specialist
Rotech Healthcare Inc., Denver, CO, United States
About Rotech
Join a Leader in Home Healthcare
At
Rotech Healthcare Inc , we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities Job Summary We are seeking a dedicated and detail-oriented
PAP Specialist
to join our team. This role is responsible for setting up CPAP equipment for patients and providing education and support. This position is available in states where a licensed Respiratory Therapist is not required. In the State of CO, this position pays between $20/hr – $23/hr., depending on related experience, plus bonus opportunity.
Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Set up CPAP, BiPAP, and related equipment for patients in accordance with company protocols and manufacturer guidelines.
Educate patients on proper equipment use, cleaning, and maintenance.
Conduct mask fittings and troubleshoot comfort or compliance issues.
Document patient interactions, setup details, and follow-up plans in the electronic medical record system.
Coordinate with clinical teams and customer service to ensure timely delivery and setup.
Monitor patient compliance data and elevate concerns to clinical leadership as needed.
Maintain inventory of PAP supplies and ensure equipment is clean, functional, and ready for use.
Provide compassionate, patient-centered service in all interactions.
Perform other duties as assigned.
Qualifications Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
High school diploma or GED equivalent, required
Must meet state-specific requirements for non-licensed PAP setup personnel
Preferred Education and/or Experience
Background in the medical field with experience in administrative record management, preferred
Experience working with medical equipment, preferred
Familiarity with medical billing processes and reimbursement procedures, preferred
Knowledge of medical terminology, preferred
Minimum of one year of related work experience, preferred
Prior experience in DME, sleep therapy, or patient-facing healthcare roles strongly preferred
Basic computer proficiency and familiarity with EMR systems
Knowledge of CPAP/BiPAP equipment and accessories
Experience with patient education and compliance monitoring
Bilingual skills a plus.
Skills and Competencies
Ability to interpret various forms of communication, including verbal, non-verbal, written, and visual
Ability to perform basic mathematical calculations accurately
Capable of working independently as well as collaboratively within a team
Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information
Self-motivated, organized, and able to manage time and solve problems using deductive reasoning
Strong attention to detail with the ability to multi-task effectively
Strong English communication skills, both written and verbal
Machines, Equipment and Technical Abilities
Ability to navigate the internet and conduct online research
Ability to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tablets
Proficiency with email communication platforms
Working knowledge of Microsoft Outlook, Word, and Excel
Understands use of all applicable home respiratory equipment and supplies
Understands use of CPAP/BI-PAP equipment and supplies
Mechanically inclined for the repair and troubleshooting of equipment
Physical Demands
Ability to lift and carry office equipment when needed
Ability to read small print on screens and documents, requiring close vision
Ability to sit, stand, walk, talk, and listen for extended periods
Requires lifting (minimum of 65 pounds) and transporting of patient equipment
Requires contact with patients and equipment with potential exposure to contagious pathogens
Requires driving a company vehicle for the majority of the workday
Rotech Information Benefits
Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Bonus and incentive opportunities
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations
Make the right move—submit your resume today.
Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account.
All positions
are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants
- Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
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At
Rotech Healthcare Inc , we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities Job Summary We are seeking a dedicated and detail-oriented
PAP Specialist
to join our team. This role is responsible for setting up CPAP equipment for patients and providing education and support. This position is available in states where a licensed Respiratory Therapist is not required. In the State of CO, this position pays between $20/hr – $23/hr., depending on related experience, plus bonus opportunity.
Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Set up CPAP, BiPAP, and related equipment for patients in accordance with company protocols and manufacturer guidelines.
Educate patients on proper equipment use, cleaning, and maintenance.
Conduct mask fittings and troubleshoot comfort or compliance issues.
Document patient interactions, setup details, and follow-up plans in the electronic medical record system.
Coordinate with clinical teams and customer service to ensure timely delivery and setup.
Monitor patient compliance data and elevate concerns to clinical leadership as needed.
Maintain inventory of PAP supplies and ensure equipment is clean, functional, and ready for use.
Provide compassionate, patient-centered service in all interactions.
Perform other duties as assigned.
Qualifications Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
High school diploma or GED equivalent, required
Must meet state-specific requirements for non-licensed PAP setup personnel
Preferred Education and/or Experience
Background in the medical field with experience in administrative record management, preferred
Experience working with medical equipment, preferred
Familiarity with medical billing processes and reimbursement procedures, preferred
Knowledge of medical terminology, preferred
Minimum of one year of related work experience, preferred
Prior experience in DME, sleep therapy, or patient-facing healthcare roles strongly preferred
Basic computer proficiency and familiarity with EMR systems
Knowledge of CPAP/BiPAP equipment and accessories
Experience with patient education and compliance monitoring
Bilingual skills a plus.
Skills and Competencies
Ability to interpret various forms of communication, including verbal, non-verbal, written, and visual
Ability to perform basic mathematical calculations accurately
Capable of working independently as well as collaboratively within a team
Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information
Self-motivated, organized, and able to manage time and solve problems using deductive reasoning
Strong attention to detail with the ability to multi-task effectively
Strong English communication skills, both written and verbal
Machines, Equipment and Technical Abilities
Ability to navigate the internet and conduct online research
Ability to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tablets
Proficiency with email communication platforms
Working knowledge of Microsoft Outlook, Word, and Excel
Understands use of all applicable home respiratory equipment and supplies
Understands use of CPAP/BI-PAP equipment and supplies
Mechanically inclined for the repair and troubleshooting of equipment
Physical Demands
Ability to lift and carry office equipment when needed
Ability to read small print on screens and documents, requiring close vision
Ability to sit, stand, walk, talk, and listen for extended periods
Requires lifting (minimum of 65 pounds) and transporting of patient equipment
Requires contact with patients and equipment with potential exposure to contagious pathogens
Requires driving a company vehicle for the majority of the workday
Rotech Information Benefits
Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Bonus and incentive opportunities
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations
Make the right move—submit your resume today.
Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account.
All positions
are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants
- Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
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