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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Provides service and information to current and prospective members through positive communication.\nEssential duties and responsibilities include the following. Other duties may be assigned.\nPromotes and incorporates the YMCA five core values into all activities.\nAnswers inquiries and provides information on YMCA membership and programs.\nProvides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.\nBuilds relationships with members; helps members connect with one another and the YMCA.\nResponds to and resolves members concerns.\nEnrolls new members and processes membership applications.\nRegisters members and participants in classes and programs.\nConducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.\nImplements procedures pertinent to the effective and efficient operation of the Membership Department. Ensures compliance with membership policies and procedures.\nReports suspicious and inappropriate behaviors and policy violations.\nFollows mandated abuse and incident reporting requirements.\nMeets timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.\nAttends staff meetings and trainings as required.\nOther duties as assigned.\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nOur mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. As a cause-driven leader you are expected to be:\nWelcoming

- Accept neighbors eagerly, warmly, hospitably, and as equal participants.\nNurturing

- To care for, support, and help develop through encouragement.\nHopeful

- Take an optimistic or positive view of future outcomes.\nDetermined

- To devote full strength and concentrated attention to the cause.\nGenuine

To be honest and open in relationships with others.\nYMCA Competencies (Leader):\nMission Advancement:

Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.\nCollaboration:

Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.\nOperational Effectiveness:

Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.\nPersonal Growth:

Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.\nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMinimum age of 16 years old.\nCertifications required within 30 days of hire: CPR/AED, and First Aid.\nExcellent interpersonal and problem solving skills.\nAbility to connect with people of diverse backgrounds.\nPrevious customer service, sales or related experience.\nBasic knowledge of computers.\nLanguage Skills:\nAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\nMathematical Skills:\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.\nReasoning Ability:\nAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to resolve routine problems. Ability to maintain confidentiality. Ability to be sensitive and alert to the needs, feelings, and safety of others.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to stand, walk, and talk and hear. The employee frequently is required to walk. The employee frequently is required to use hands to finger, handle, and/or feel objects, tools, and/or controls. The employee must occasionally lift and/or move up to 10 pounds. Possess adequate vision and hearing to safely monitor environment and effective communicate with members.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe noise level in the work environment is usually moderate.\nThe YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.

","Membership Services Representative

Provides service and information to current and prospective members through positive communication.\nEss...",[527],{"_458":459,"_454":455,"_452":528,"_456":457,"_460":529},"League City, TX, United States, 77573","77573",["B","2928765692"],"Work at YMCA of Greater Houston","3 days ago","/jobs/2928765692-member-customer-service-representative-perry","/jobs?keyword=YMCA+of+Greater+Houston",{"_435":434,"_439":536,"_470":471,"_462":523,"_248":537,"_446":525,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":538,"_431":540,"_473":531,"_436":129,"_487":541,"_478":542,"_489":442,"_490":484,"_492":534,"_494":495,"_496":497},["D",1773946800000],"Membership Services Representative

Provides service and information to current and prospective members through positive communication.\nEssential duties and responsibilities include the following. Other duties may be assigned.\nPromotes and incorporates the YMCA five core values into all activities.\nAnswers inquiries and provides information on YMCA membership and programs.\nProvides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.\nBuilds relationships with members; helps members connect with one another and the YMCA.\nResponds to and resolves members concerns.\nEnrolls new members and processes membership applications.\nRegisters members and participants in classes and programs.\nConducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.\nImplements procedures pertinent to the effective and efficient operation of the Membership Department. Ensures compliance with membership policies and procedures.\nReports suspicious and inappropriate behaviors and policy violations.\nFollows mandated abuse and incident reporting requirements.\nMeets timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.\nAttends staff meetings and trainings as required.\nOther duties as assigned.\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nOur mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. As a cause-driven leader you are expected to be:\nWelcoming

- Accept neighbors eagerly, warmly, hospitably, and as equal participants.\nNurturing

- To care for, support, and help develop through encouragement.\nHopeful

- Take an optimistic or positive view of future outcomes.\nDetermined

- To devote full strength and concentrated attention to the cause.\nGenuine

To be honest and open in relationships with others.\nYMCA Competencies (Leader):\nMission Advancement:

Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.\nCollaboration:

Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.\nOperational Effectiveness:

Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.\nPersonal Growth:

Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.\nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nMinimum age of 16 years old.\nCertifications required within 30 days of hire: CPR/AED, and First Aid.\nExcellent interpersonal and problem solving skills.\nAbility to connect with people of diverse backgrounds.\nPrevious customer service, sales or related experience.\nBasic knowledge of computers.\nLanguage Skills:\nAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.\nMathematical Skills:\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.\nReasoning Ability:\nAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to resolve routine problems. Ability to maintain confidentiality. Ability to be sensitive and alert to the needs, feelings, and safety of others.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to stand, walk, and talk and hear. The employee frequently is required to walk. The employee frequently is required to use hands to finger, handle, and/or feel objects, tools, and/or controls. The employee must occasionally lift and/or move up to 10 pounds. Possess adequate vision and hearing to safely monitor environment and effective communicate with members.\nWork Environment:\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe noise level in the work environment is usually moderate.\nThe YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.\n",[539],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2937667372"],"2 days ago","/jobs/2937667372-member-customer-service-representative-perry",{"_435":434,"_439":544,"_470":471,"_462":523,"_248":545,"_446":546,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":547,"_431":549,"_473":531,"_436":129,"_487":550,"_478":551,"_489":442,"_490":484,"_492":534,"_494":495,"_496":497},["D",1774094400000],"SUMMARY\nProvides service and information to current and prospective members through positive communication.

ESSENTIAL DUTIES AND RESPONSIBILITIES\nInclude the following. Other duties may be assigned.

Promotes and incorporates the YMCA five core values into all activities.

Answers inquiries and provides information on YMCA membership and programs.

Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.

Builds relationships with members; helps members connect with one another and the YMCA.

Responds to and resolves members concerns.

Enrolls new members and processes membership applications.

Registers members and participants in classes and programs.

Conducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.

Implements procedures pertinent to the effective and efficient operation of the Membership Department. Ensures compliance with membership policies and procedures.

Report suspicious and inappropriate behaviors and policy violations.

Follows mandated abuse and incident reporting requirements.

Meet timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.

Attends staff meetings and trainings as required.

Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

YMCA Culture & Cause Expectations

Welcoming – Accept neighbors eagerly, warmly, hospitably, and as equal participants.

Nurturing – To care for, support, and help develop through encouragement.

Hopeful – Take an optimistic or positive view of future outcomes.

Determined – To devote full strength and concentrated attention to the cause.

Genuine – To be honest and open in relationships with others.

YMCA Competencies (Leader)\nMission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund‑raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high‑value experience for members.

Personal Growth: Pursues self‑development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up‑to‑date knowledge and skills in technology.

QUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum age of 16 years old.

Certifications required within 30 days of hire: CPR/AED, and First Aid.

Excellent interpersonal and problem solving skills.

Ability to connect with people of diverse backgrounds.

Previous customer service, sales or related experience.

Basic knowledge of computers.

LANGUAGE SKILLS\nAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS\nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY\nAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to resolve routine problems. Ability to maintain confidentiality. Ability to be sensitive and alert to the needs, feelings, and safety of others.

PHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk and hear. The employee frequently is required to walk. The employee frequently is required to use hands to finger, handle, and/or feel objects, tools, and/or controls. The employee must occasionally lift and/or move up to 10 pounds. Possess adequate vision and hearing to safely monitor environment and effectively communicate with members.

WORK ENVIRONMENT\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.

#J-18808-Ljbffr\n","SUMMARY\nProvides service and information to current and prospective members through positive communication.

ESSENTIAL DUTIES AND RESPONSIB...",[548],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2959047394"],"22 hours ago","/jobs/2959047394-member-customer-service-representative-perry",{"_435":434,"_439":553,"_470":471,"_462":523,"_248":554,"_446":555,"_433":434,"_113":556,"_437":199,"_438":199,"_472":471,"_448":199,"_449":557,"_431":562,"_473":531,"_436":129,"_487":563,"_478":564,"_489":556,"_490":565,"_492":534,"_494":566,"_496":567},["D",1773507600000],"A community-focused organization in Houston seeks a Membership Sales Representative to engage prospects and drive membership growth. The ideal candidate will have customer service and sales experience, possess excellent interpersonal skills, and be able to connect with diverse individuals. Responsibilities include making outbound calls, understanding member needs, and creating a welcoming environment at the YMCA. Join our team and make a meaningful impact in the community.\n#J-18808-Ljbffr\n","A community-focused organization in Houston seeks a Membership Sales Representative to engage prospects and drive membership growth. The ideal cand...","Member Experience & Outreach Sales Specialist",[558],{"_458":459,"_454":559,"_452":560,"_456":457,"_460":561},"Houston","Houston, TX, United States, 77246","77246",["B","2881901691"],"7 days ago","/jobs/2881901691-member-experience-outreach-sales-specialist","Houston, TX, United States","/jobs?location=Houston%2C+TX%2C+United+States","/jobs?keyword=Member+Experience+%26+Outreach+Sales+Specialist",{"_435":434,"_439":569,"_470":471,"_462":570,"_248":571,"_446":572,"_433":434,"_113":573,"_437":199,"_438":199,"_472":471,"_448":199,"_449":574,"_431":580,"_473":581,"_436":129,"_487":582,"_478":583,"_489":573,"_490":584,"_492":585,"_494":586,"_496":587},["D",1774062000000],"YMCA","Join the welcoming team at the Springfield YMCA! We are seeking friendly, energetic Membership Representatives for a Part-Time position. Shifts include:\n4:45am-12pm Monday through Fridays

POSITION SUMMARY:

Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures.

ESSENTIAL FUNCTIONS:

1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.

2. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.

3. Builds relationships with members; helps members connect with one another and the YMCA.

4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

5. Follows and applies all YMCA policies, rules, regulations and procedures, including emergency and safety procedures dealing with member services. Completes incident and accident reports as necessary.

6. Opens, maintains and closes cash drawer for membership sales in an accurate manner.

7. Enters/updates member information into computer system and maintains member files.

8. May monitor the locker rooms as required.

9. Maintains a professional attitude and appearance at all times.

10. Attends all staff meetings and in-service trainings.

11. Any other duties deemed necessary to ensure the success of the Community YMCA of Eastern Delaware County.

QUALIFICATIONS:

1. Minimum age of 16.

2. Certifications: American Heart Association or American Red Cross CPR/AED, and First Aid within 60 days of hire.

3. Complete required trainings.

4. Excellent interpersonal and problem solving skills.

5. Ability to relate effectively to diverse groups of people from all social and economic segments of the community

6. Basic knowledge of computers.

PHYSICAL DEMANDS

1. Able to lift and carry 15-50 lbs.

2. Sufficient strength, agility and mobility to perform essential functions of position.

3. Visual and auditory ability to identify and respond to environmental and other hazards related to the activity.

4. Must be able to see, hear, direct, and assist members, guests, and staff to ensure safety.\n","Join the welcoming team at the Springfield YMCA! We are seeking friendly, energetic Membership Representatives for a Part-Time position. Shifts inc...","Membership Representative, Springfield YMCA",[575],{"_458":459,"_454":576,"_452":577,"_456":578,"_460":579},"Springfield","Springfield, PA, United States, 19064","PA","19064",["B","2954483603"],"Work at YMCA","1 days ago","/jobs/2954483603-membership-representative-springfield-ymca","Springfield, PA, United States","/jobs?keyword=YMCA","/jobs?location=Springfield%2C+PA%2C+United+States","/jobs?keyword=Membership+Representative%2C+Springfield+YMCA","actionData","errors"]