Account Associate - State Farm Agent Team Member
Pamela Buckland - State Farm Agent, Centennial, CO, United States
Membership Administrative Assistant
Location:
Centennial, CO (On-site required) Compensation:
$20/hour + Benefits
About the Role Civica Management is seeking a
Membership Administrative Assistant
to join our collaborative and fast-paced team. This position plays a key role in supporting our membership and executive teams, contributing to the success of multiple nonprofit associations. Based in our Centennial, CO office, this is an in-person role essential to delivering exceptional service and seamless operations for our clients.
The ideal candidate is detail-oriented, tech-savvy, and committed to providing outstanding customer service. You will serve as a dependable point of contact for members, vendors, and internal team members—ensuring efficient communication and smooth daily operations.
Key Responsibilities Administrative & Team Support
Handle incoming and outgoing mail, shipping, and receiving
Fulfill member orders promptly and accurately
Maintain and reorder office and event supplies, materials, and equipment
Track and manage event-related items including swag, awards, name badges, and other materials
Reserve and prepare conference rooms; coordinate catering and printed materials for meetings
Assist with scheduling and calendar coordination for staff and client meetings
Provide logistical support for off‑site events, including printing, assembling, and packing materials
Manage technology and equipment check‑out for conferences and client events
Maintain and organize client storage spaces and inventories
Deliver administrative support across a portfolio of associations to ensure day‑to‑day operations run smoothly
Note: This role includes a wide variety of duties; other related tasks may be assigned as needed.
Customer Service
Serve as secondary support for member inquiries (via phone, email, or ticket system), ensuring timely and courteous responses
Escalate complex or time‑sensitive requests to appropriate team members
Website & Database Management
Perform routine updates to client websites, ensuring content accuracy and timeliness
Assist with building and testing online forms, surveys, and email communications
Maintain up‑to‑date member data by managing bounced emails and correcting outdated records
Assist with ongoing database maintenance and data integrity efforts
Other Duties as Assigned Support executive and membership teams with additional administrative projects as needed.
Qualifications
Excellent attention to detail and ability to manage multiple priorities
Strong written and verbal communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Comfortable learning new platforms and systems quickly
Experience with membership databases or website CMS platforms is a plus
Prior experience in customer service, especially in nonprofit or membership‑based environments, is preferred
Must be able to work on‑site at our Centennial, CO office
Ability to work both independently and as part of a collaborative team in a dynamic environment
Company culture centered on freedom and responsibility
Competitive compensation
Eligibility for company ownership after one year of employment
Health, vision, and dental insurance
Company‑funded Health Savings Account (HSA)
Partial reimbursement for personal cell phone use
Paid dues for up to two professional association memberships annually
Support for attending educational programs (with manager approval)
About Civica Civica Management is a medium‑sized, innovative association management company supporting clients across health care, education, public safety, and more. Our energetic and expanding team is passionate about delivering top‑tier service to the nonprofit organizations we serve.
Education High school diploma or equivalent preferred
The Cities Near Centennial, CO That Boast the Highest Number of Database Programmer Jobs
Amarillo
The 10 Cities Near Centennial, CO That Have the Most Job Openings
Arvada
Thornton
Lakewood
Fort Collins
Amarillo
Aurora
Colorado Springs
Albuquerque
Denver
Westminster
The 10 Most Popular Job Searches in Centennial, CO
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Centennial, CO (On-site required) Compensation:
$20/hour + Benefits
About the Role Civica Management is seeking a
Membership Administrative Assistant
to join our collaborative and fast-paced team. This position plays a key role in supporting our membership and executive teams, contributing to the success of multiple nonprofit associations. Based in our Centennial, CO office, this is an in-person role essential to delivering exceptional service and seamless operations for our clients.
The ideal candidate is detail-oriented, tech-savvy, and committed to providing outstanding customer service. You will serve as a dependable point of contact for members, vendors, and internal team members—ensuring efficient communication and smooth daily operations.
Key Responsibilities Administrative & Team Support
Handle incoming and outgoing mail, shipping, and receiving
Fulfill member orders promptly and accurately
Maintain and reorder office and event supplies, materials, and equipment
Track and manage event-related items including swag, awards, name badges, and other materials
Reserve and prepare conference rooms; coordinate catering and printed materials for meetings
Assist with scheduling and calendar coordination for staff and client meetings
Provide logistical support for off‑site events, including printing, assembling, and packing materials
Manage technology and equipment check‑out for conferences and client events
Maintain and organize client storage spaces and inventories
Deliver administrative support across a portfolio of associations to ensure day‑to‑day operations run smoothly
Note: This role includes a wide variety of duties; other related tasks may be assigned as needed.
Customer Service
Serve as secondary support for member inquiries (via phone, email, or ticket system), ensuring timely and courteous responses
Escalate complex or time‑sensitive requests to appropriate team members
Website & Database Management
Perform routine updates to client websites, ensuring content accuracy and timeliness
Assist with building and testing online forms, surveys, and email communications
Maintain up‑to‑date member data by managing bounced emails and correcting outdated records
Assist with ongoing database maintenance and data integrity efforts
Other Duties as Assigned Support executive and membership teams with additional administrative projects as needed.
Qualifications
Excellent attention to detail and ability to manage multiple priorities
Strong written and verbal communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Comfortable learning new platforms and systems quickly
Experience with membership databases or website CMS platforms is a plus
Prior experience in customer service, especially in nonprofit or membership‑based environments, is preferred
Must be able to work on‑site at our Centennial, CO office
Ability to work both independently and as part of a collaborative team in a dynamic environment
Company culture centered on freedom and responsibility
Competitive compensation
Eligibility for company ownership after one year of employment
Health, vision, and dental insurance
Company‑funded Health Savings Account (HSA)
Partial reimbursement for personal cell phone use
Paid dues for up to two professional association memberships annually
Support for attending educational programs (with manager approval)
About Civica Civica Management is a medium‑sized, innovative association management company supporting clients across health care, education, public safety, and more. Our energetic and expanding team is passionate about delivering top‑tier service to the nonprofit organizations we serve.
Education High school diploma or equivalent preferred
The Cities Near Centennial, CO That Boast the Highest Number of Database Programmer Jobs
Amarillo
The 10 Cities Near Centennial, CO That Have the Most Job Openings
Arvada
Thornton
Lakewood
Fort Collins
Amarillo
Aurora
Colorado Springs
Albuquerque
Denver
Westminster
The 10 Most Popular Job Searches in Centennial, CO
work from home
government
data entry clerk
data entry
virtual assistant
online
computer security
customer care
high paying
entry level
#J-18808-Ljbffr