Big Daddy's Wine & Liquors Sales Associate Surfside
Big Daddy Liquors, Surfside, FL, United States
Overview
Big Daddy's is a South Florida staple that has been in the community for over 60 years. Over the years, Big Daddy’s evolved from our popular Big Daddy’s lounges to neighborhood liquor stores. We are one‑of‑a‑kind combining the advantages of a chain operation, with the close‑knit sensitivity of a family operated business. Our vision is to run the friendliest, cleanest, most knowledgeable package store operations possible, with prices below our competitor’s, with employees who love their jobs. We are seeking an energetic, dependable Sales Associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast‑paced environment.
Responsibilities
Welcome and greet customers as they enter the store
Offer help and provide direct assistance to customers
Provide in‑depth product knowledge including features, benefits, and overall value
Answer customer questions and concerns
Attend to unique and individual shopping needs of each customer
Cross‑sell and encourage beneficial product add‑ons
Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
Explain store‑member benefits and encourage customers to sign up
Process purchases, returns, and exchanges
Handle customer complaints in a calm and professional manner
Report anything unusual, or any major incidents, to management
Help organize backstock and perform inventory counts
Process newly received shipments
Organize and replenish front stock and help merchandise store
Maintain a clean and tidy work and retail space
Be enthusiastic and informative about all products
Help create a positive environment in which to shop and buy
Work as a team to achieve sales goals
Qualifications
Wine and spirits experience in a retail sales environment a major plus
Computer literate; familiarity using POS systems
Extremely personable, positive, and approachable
Fantastic customer service skills
Comfortable standing for long periods of time; can lift 50 lbs. with or without accommodations
Ok with shift scheduling, working weekends, and holidays
Benefits
COMPETITIVE STARTING SALARY
SALES COMMISSIONS
PAID VACATIONS
HEALTH INSURANCE
EMPLOYEE DISCOUNTS
401(K) PROGRAM
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Responsibilities
Welcome and greet customers as they enter the store
Offer help and provide direct assistance to customers
Provide in‑depth product knowledge including features, benefits, and overall value
Answer customer questions and concerns
Attend to unique and individual shopping needs of each customer
Cross‑sell and encourage beneficial product add‑ons
Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
Explain store‑member benefits and encourage customers to sign up
Process purchases, returns, and exchanges
Handle customer complaints in a calm and professional manner
Report anything unusual, or any major incidents, to management
Help organize backstock and perform inventory counts
Process newly received shipments
Organize and replenish front stock and help merchandise store
Maintain a clean and tidy work and retail space
Be enthusiastic and informative about all products
Help create a positive environment in which to shop and buy
Work as a team to achieve sales goals
Qualifications
Wine and spirits experience in a retail sales environment a major plus
Computer literate; familiarity using POS systems
Extremely personable, positive, and approachable
Fantastic customer service skills
Comfortable standing for long periods of time; can lift 50 lbs. with or without accommodations
Ok with shift scheduling, working weekends, and holidays
Benefits
COMPETITIVE STARTING SALARY
SALES COMMISSIONS
PAID VACATIONS
HEALTH INSURANCE
EMPLOYEE DISCOUNTS
401(K) PROGRAM
#J-18808-Ljbffr