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Member Outreach & Education Advocate

Highmark Health, Phila, PA, United States


A leading health organization in Pennsylvania is seeking a dedicated member support liaison to facilitate communication between members, the Health Plan, and relevant regulators. Responsibilities include telephonic support, educating members on their rights, and assisting with grievances. Ideal candidates will possess foundational experience in community outreach or customer service, with a focus on healthcare engagement. This role aims to improve member navigation through healthcare services and benefits, requiring effective communication skills and empathy. #J-18808-Ljbffr