
Remote Director, Workforce Management: Strategy & Forecast
Complexcare Solutions, Inc., Nashville, TN, United States
A healthcare technology company is seeking a Director of Workforce Management to drive staffing strategy and oversee performance management. The role is remote and requires strong leadership, analytical skills, and over 8 years of experience in contact center operations. Responsibilities include optimizing staffing models, ensuring compliance, and leading a high-performance team to meet organizational objectives. The ideal candidate will have a Bachelor's degree in Business Management and excellent communication abilities.
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