Senior Maintenance Director - West Coast
Korman Communities, Phoenix, AZ, United States
Senior Maintenance Director - West Coast
Our award-winning hospitality-driven real estate brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of luxury flexible-stay apartment communities nationwide, apply today for an opportunity to join our team!
The Senior Maintenance Director role is pivotal leader to each west coast community's success. AVE is seeking a Senior Maintenance Director who is hands‑on and leads by example. The ideal candidate thrives on a fast‑paced and diversified operation. This position will be responsible for guiding, training, and leading the onsite West Coast Maintenance teams.
This position will be based onsite in the Phoenix or Paradise Valley area. Flexibility to travel to all AVE west‑coast properties in Arizona and California is required (travel may be for multiple consecutive weeks at a time). Travel area subject to change based on growth and operational need.
Job Responsibilities Job Responsibilities include but are not limited to:
Support Maintenance Managers/Directors at all west coast properties (currently AZ and CA), communicating with them regularly and offering remote and in‑person assistance when necessary
Effectively communicate with each property and ensure the properties have the support they need to succeed
Serve as the point of contact for executive leadership as well as onsite leadership to ensure the maintenance teams onsite are meeting the brand expectations
Travel to all west coast properties (currently AZ and CA) to train and onboard new maintenance team members and assist with new property openings
Inspire and motivate the maintenance teams to achieve our high level of brand standards and overall resident experience
Schedule, communicate, and hold maintenance team members accountable for responsibilities, including project completion and daily tasks
Ability to work alongside the team and perform various maintenance functions in suites, amenity spaces, and common indoor/outdoor areas including but not limited to: painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, and changing light bulbs, filters, batteries, etc.
Ensure the team is completing resident service requests in a timely manner
Assist team in preparing suites for move‑ins
Create and execute preventative maintenance schedules including inspections of HVAC systems, interior/exterior lighting, fire safety, power washing, and more
Manage outside vendor work performed at the properties from initial contact through completion, ensuring that you are effectively communicating the needs of the vendors and the team
Assist with the recruitment process for new maintenance team members including, resume review, phone screen and interviewing
Assist with budgeting for the maintenance department and identify areas for potential cost savings
Act as the point of contact for the EVP and VP of Asset when working on capital projects, acquisitions, and new openings
Job Requirements
5+ years of maintenance, construction, or related experience, i.e. plumbing, electric, carpentry, appliance repairs, etc.
Proven track record of leading a diverse, successful maintenance team of both salaried and hourly team members in multiple states
Experience implementing new systems and property management programs to meet the needs of the operation
Experience taking on new builds as well as established operations, ensuring construction is to the brand’s expectations
Multi‑site multifamily real estate or hospitality/hotel industry experience strongly preferred
Demonstrated leadership experience in managing a team, including coaching, mentoring, training, and holding team members accountable
HVAC certified a plus (we will sponsor certification if not already certified)
Positive and professional attitude
Reliable transportation for required on‑call rotation and property emergencies that may occur outside of normal business hours
Must be available to work the required full‑time schedule of Monday through Friday 8:00 am to 5:00 pm with on‑call rotation and flexibility with nights and weekends based on business need.
Compensation
$120,000‑$135,000/year
Individual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location. AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above. All applicants who meet the general job requirements as outlined in the description are encouraged to apply.
The Perks
Fun, positive, and collaborative work environment
Robust training program and ongoing professional development opportunities
Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full‑time roles only)
Enjoy a special day to celebrate in your birthday month each year with
paid Birthday Time Off
(permanent part‑time and full‑time roles only)
Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to
paid Volunteer Time Off
each year to volunteer with your non‑profit organization of choice (permanent part‑time and full‑time roles only)
Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part‑time and full‑time roles only)
A career home! Tons of potential for long‑term career advancement within a rapidly expanding organization
About AVE AVE is a brand of Korman Communities, a fifth‑generation, family‑owned‑and‑operated real estate company on a mission to create raving residents! Our first‑class residential communities offer flexible living solutions - fully furnished apartments for month‑to‑month stays and contemporary unfurnished apartments for longer lease terms.
Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on‑demand, business and resort amenities for convenience, and fun resident events to create a sense of community.
While we own and operate a growing portfolio of best‑in‑class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, service to our communities.
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The Senior Maintenance Director role is pivotal leader to each west coast community's success. AVE is seeking a Senior Maintenance Director who is hands‑on and leads by example. The ideal candidate thrives on a fast‑paced and diversified operation. This position will be responsible for guiding, training, and leading the onsite West Coast Maintenance teams.
This position will be based onsite in the Phoenix or Paradise Valley area. Flexibility to travel to all AVE west‑coast properties in Arizona and California is required (travel may be for multiple consecutive weeks at a time). Travel area subject to change based on growth and operational need.
Job Responsibilities Job Responsibilities include but are not limited to:
Support Maintenance Managers/Directors at all west coast properties (currently AZ and CA), communicating with them regularly and offering remote and in‑person assistance when necessary
Effectively communicate with each property and ensure the properties have the support they need to succeed
Serve as the point of contact for executive leadership as well as onsite leadership to ensure the maintenance teams onsite are meeting the brand expectations
Travel to all west coast properties (currently AZ and CA) to train and onboard new maintenance team members and assist with new property openings
Inspire and motivate the maintenance teams to achieve our high level of brand standards and overall resident experience
Schedule, communicate, and hold maintenance team members accountable for responsibilities, including project completion and daily tasks
Ability to work alongside the team and perform various maintenance functions in suites, amenity spaces, and common indoor/outdoor areas including but not limited to: painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, and changing light bulbs, filters, batteries, etc.
Ensure the team is completing resident service requests in a timely manner
Assist team in preparing suites for move‑ins
Create and execute preventative maintenance schedules including inspections of HVAC systems, interior/exterior lighting, fire safety, power washing, and more
Manage outside vendor work performed at the properties from initial contact through completion, ensuring that you are effectively communicating the needs of the vendors and the team
Assist with the recruitment process for new maintenance team members including, resume review, phone screen and interviewing
Assist with budgeting for the maintenance department and identify areas for potential cost savings
Act as the point of contact for the EVP and VP of Asset when working on capital projects, acquisitions, and new openings
Job Requirements
5+ years of maintenance, construction, or related experience, i.e. plumbing, electric, carpentry, appliance repairs, etc.
Proven track record of leading a diverse, successful maintenance team of both salaried and hourly team members in multiple states
Experience implementing new systems and property management programs to meet the needs of the operation
Experience taking on new builds as well as established operations, ensuring construction is to the brand’s expectations
Multi‑site multifamily real estate or hospitality/hotel industry experience strongly preferred
Demonstrated leadership experience in managing a team, including coaching, mentoring, training, and holding team members accountable
HVAC certified a plus (we will sponsor certification if not already certified)
Positive and professional attitude
Reliable transportation for required on‑call rotation and property emergencies that may occur outside of normal business hours
Must be available to work the required full‑time schedule of Monday through Friday 8:00 am to 5:00 pm with on‑call rotation and flexibility with nights and weekends based on business need.
Compensation
$120,000‑$135,000/year
Individual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location. AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above. All applicants who meet the general job requirements as outlined in the description are encouraged to apply.
The Perks
Fun, positive, and collaborative work environment
Robust training program and ongoing professional development opportunities
Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full‑time roles only)
Enjoy a special day to celebrate in your birthday month each year with
paid Birthday Time Off
(permanent part‑time and full‑time roles only)
Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to
paid Volunteer Time Off
each year to volunteer with your non‑profit organization of choice (permanent part‑time and full‑time roles only)
Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part‑time and full‑time roles only)
A career home! Tons of potential for long‑term career advancement within a rapidly expanding organization
About AVE AVE is a brand of Korman Communities, a fifth‑generation, family‑owned‑and‑operated real estate company on a mission to create raving residents! Our first‑class residential communities offer flexible living solutions - fully furnished apartments for month‑to‑month stays and contemporary unfurnished apartments for longer lease terms.
Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on‑demand, business and resort amenities for convenience, and fun resident events to create a sense of community.
While we own and operate a growing portfolio of best‑in‑class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, service to our communities.
#J-18808-Ljbffr