Customer Service Representative
Veterans United Home Loans, Columbia, MO, United States
Customer Service Representative page is loaded## Customer Service Representativelocations:
Columbia, MOtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R5794Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!**About The Role:**Our Customer Service Center isn’t your typical call center—it’s a place where a fast-paced environment meets a supportive, close-knit team. We genuinely care about each other and make an effort to build camaraderie, whether through team bonding moments, department-wide events, or celebrating wins together. Compassion and connection are at the heart of everything we do.To best serve our callers, our Customer Service Center operates 24/7, giving us the flexibility to support people whenever they need it. We offer a variety of shifts to fit different schedules, and you’ll be assigned one shift when you join the team. For this **full-time** position, we’re specifically looking for someone available to work:* **Monday - Friday, 8am-4pm*** **Monday - Friday, 9am - 5pm**Here’s a snapshot of what you’d be doing:* Answering incoming calls and connecting folks to the right department to get them what they need.* Providing top-notch customer service while answering basic questions about VA loans.* Juggling tasks like sending emails or instant messages to help quickly resolve issues.* Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they’re upset or frustrated.**About You:*** Fast-paced environments are where you thrive and you’re quick to learn and excel.* You either have a basic understanding of the loan process or the willingness to learn it quickly.* You’ve got stellar phone skills and know how to make every caller feel valued.* A solid work ethic drives you to give your best effort in everything you do.* Dependability, efficiency, and great communication are qualities you bring to every interaction.We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our
every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.We’re so glad you’re here checking out this opportunity!
If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.
Come as you are, and together we’ll create something amazing.Learn more about Veterans United on
and our career site atVeterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. #J-18808-Ljbffr
Columbia, MOtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R5794Whether you come from a background in customer service, retail, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!**About The Role:**Our Customer Service Center isn’t your typical call center—it’s a place where a fast-paced environment meets a supportive, close-knit team. We genuinely care about each other and make an effort to build camaraderie, whether through team bonding moments, department-wide events, or celebrating wins together. Compassion and connection are at the heart of everything we do.To best serve our callers, our Customer Service Center operates 24/7, giving us the flexibility to support people whenever they need it. We offer a variety of shifts to fit different schedules, and you’ll be assigned one shift when you join the team. For this **full-time** position, we’re specifically looking for someone available to work:* **Monday - Friday, 8am-4pm*** **Monday - Friday, 9am - 5pm**Here’s a snapshot of what you’d be doing:* Answering incoming calls and connecting folks to the right department to get them what they need.* Providing top-notch customer service while answering basic questions about VA loans.* Juggling tasks like sending emails or instant messages to help quickly resolve issues.* Handle challenging situations with patience and professionalism, ensuring borrowers feel heard and supported, even when they’re upset or frustrated.**About You:*** Fast-paced environments are where you thrive and you’re quick to learn and excel.* You either have a basic understanding of the loan process or the willingness to learn it quickly.* You’ve got stellar phone skills and know how to make every caller feel valued.* A solid work ethic drives you to give your best effort in everything you do.* Dependability, efficiency, and great communication are qualities you bring to every interaction.We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our
every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.We’re so glad you’re here checking out this opportunity!
If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.
Come as you are, and together we’ll create something amazing.Learn more about Veterans United on
and our career site atVeterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. #J-18808-Ljbffr