Associate Director, Field Force Effectiveness and Data Management New Haven, CT
Invivyd, Inc, New Haven, CT, United States
Associate Director, Field Force Effectiveness and Data Management
New Haven, CT (Northeast Preferred) Overview
Position summary and responsibilities as described by Invivyd’s Field Force Effectiveness & Data Management function. This role will build the Field Operations function, lead field force sizing and alignment, incentive compensation design and implementation, field insights and reporting, field communications, and POA cycle management. It will lead CRM system design to meet the needs of Market Access, Sales, and Medical Affairs, and will liaise with the Head of Patient Services for operational support as needed. The role influences commercial strategy and tactical execution by providing timely, unbiased insights on customer-level performance and serves as an internal consultant to drive innovation and customer-focused solutions. The position also leads the design, development, and maintenance of Invivyd’s Commercial Data Environment (CDE) and supports data governance and analytics across the organization. Responsibilities
Incentive Compensation
Lead a best-in-class incentive compensation function Lead the committee and processes to compliantly design and document incentive plans Design compliant incentive plans that motivate the field sales team Develop tracking, attainment reconciliation, and payout calculation processes Design timely and effective standardized incentive compensation reporting
Field Structure & Engagement Model
Design and maintain Invivyd’s field-facing customer engagement model Leverage subnational data and market knowledge to recommend optimal field structure and sizing Design and deploy alignment processes to optimize territory effectiveness Manage the field roster
CRM & Systems
Guide the compliant design of the CRM across Market Access, Sales, Medical Affairs, and Field Leadership Monitor department performance against key KPIs and collaborate with Commercial Leadership on improvements Assist Training & Development with the creation and implementation of systems training
Commercial Data Environment (CDE)
Manage the commercial data environment vendor; act as business lead for Master Data Management and Data Warehouse Ensure consistent and compliant collection, management, and usage of commercial data Develop the commercial data management roadmap and overarching data strategy Stand up the cloud-based data management environment and manage ongoing operations Identify secondary data providers and facilitate data purchases Ensure seamless, timely, and accurate ingestion, validation/QC, and integration of multiple data sources
Analytics & Insights
Partner with Commercial Analytics to develop tools and dashboards for key performance metrics Assist in field targeting development and own operational execution Serve as a thought partner to Commercial Operations and Field Leadership Lead the POA cycle to ensure strategic alignment and coordinated execution Champion intellectual agility and analytics to guide long-term strategy
Cross-Functional Leadership
Demonstrate managerial courage and sound decision-making Display creativity and innovation in problem solving and process design Serve on the cross-functional data governance team and help maintain high data quality Oversee and execute a variety of ad hoc initiatives Serve as HQ liaison for field personnel; develop and manage field communications; triage data/system inquiries; ensure field teams have the information needed to succeed
Requirements
BS/BA degree in business or related discipline; MBA or advanced degree preferred 8+ years of experience within the pharmaceutical, biotechnology, or consulting industries; launch experience strongly preferred 5+ years of progressive experience in field/sales operations, CRM systems administration, incentive compensation, and/or consulting Hands-on expertise designing, implementing, and assessing incentive plans for launch products Strong analytical skills with the ability to frame business issues, apply quantitative methods, validate data, and creatively analyze information A true team player—authentic, humble, collaborative, and able to support the team through the ups and downs of launch Excellent interpersonal, oral, and written communication skills, including the ability to synthesize data for senior leadership Deep experience with pharmaceutical data (e.g., IQVIA, SHA, patient claims, specialty pharmacy, hub data) Strong business acumen, critical thinking, and problem-solving skills Thrives in a fast-paced, minimally structured environment; comfortable with ambiguity Ability to self-direct projects with minimal supervision Experience managing vendor partners/consultants and leading project teams Ability to travel to New Haven 3–4 times per month Pay
$152,000 - $202,000 The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive and an annual long-term incentive. Learn more about our total rewards by visiting https://www.invivyd.com/careers/ Equal Employment Opportunity
Invivyd is an equal opportunity employer. We strive to create a welcoming and inclusive environment and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. Other
We do not accept unsolicited resumes from agencies.
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New Haven, CT (Northeast Preferred) Overview
Position summary and responsibilities as described by Invivyd’s Field Force Effectiveness & Data Management function. This role will build the Field Operations function, lead field force sizing and alignment, incentive compensation design and implementation, field insights and reporting, field communications, and POA cycle management. It will lead CRM system design to meet the needs of Market Access, Sales, and Medical Affairs, and will liaise with the Head of Patient Services for operational support as needed. The role influences commercial strategy and tactical execution by providing timely, unbiased insights on customer-level performance and serves as an internal consultant to drive innovation and customer-focused solutions. The position also leads the design, development, and maintenance of Invivyd’s Commercial Data Environment (CDE) and supports data governance and analytics across the organization. Responsibilities
Incentive Compensation
Lead a best-in-class incentive compensation function Lead the committee and processes to compliantly design and document incentive plans Design compliant incentive plans that motivate the field sales team Develop tracking, attainment reconciliation, and payout calculation processes Design timely and effective standardized incentive compensation reporting
Field Structure & Engagement Model
Design and maintain Invivyd’s field-facing customer engagement model Leverage subnational data and market knowledge to recommend optimal field structure and sizing Design and deploy alignment processes to optimize territory effectiveness Manage the field roster
CRM & Systems
Guide the compliant design of the CRM across Market Access, Sales, Medical Affairs, and Field Leadership Monitor department performance against key KPIs and collaborate with Commercial Leadership on improvements Assist Training & Development with the creation and implementation of systems training
Commercial Data Environment (CDE)
Manage the commercial data environment vendor; act as business lead for Master Data Management and Data Warehouse Ensure consistent and compliant collection, management, and usage of commercial data Develop the commercial data management roadmap and overarching data strategy Stand up the cloud-based data management environment and manage ongoing operations Identify secondary data providers and facilitate data purchases Ensure seamless, timely, and accurate ingestion, validation/QC, and integration of multiple data sources
Analytics & Insights
Partner with Commercial Analytics to develop tools and dashboards for key performance metrics Assist in field targeting development and own operational execution Serve as a thought partner to Commercial Operations and Field Leadership Lead the POA cycle to ensure strategic alignment and coordinated execution Champion intellectual agility and analytics to guide long-term strategy
Cross-Functional Leadership
Demonstrate managerial courage and sound decision-making Display creativity and innovation in problem solving and process design Serve on the cross-functional data governance team and help maintain high data quality Oversee and execute a variety of ad hoc initiatives Serve as HQ liaison for field personnel; develop and manage field communications; triage data/system inquiries; ensure field teams have the information needed to succeed
Requirements
BS/BA degree in business or related discipline; MBA or advanced degree preferred 8+ years of experience within the pharmaceutical, biotechnology, or consulting industries; launch experience strongly preferred 5+ years of progressive experience in field/sales operations, CRM systems administration, incentive compensation, and/or consulting Hands-on expertise designing, implementing, and assessing incentive plans for launch products Strong analytical skills with the ability to frame business issues, apply quantitative methods, validate data, and creatively analyze information A true team player—authentic, humble, collaborative, and able to support the team through the ups and downs of launch Excellent interpersonal, oral, and written communication skills, including the ability to synthesize data for senior leadership Deep experience with pharmaceutical data (e.g., IQVIA, SHA, patient claims, specialty pharmacy, hub data) Strong business acumen, critical thinking, and problem-solving skills Thrives in a fast-paced, minimally structured environment; comfortable with ambiguity Ability to self-direct projects with minimal supervision Experience managing vendor partners/consultants and leading project teams Ability to travel to New Haven 3–4 times per month Pay
$152,000 - $202,000 The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive and an annual long-term incentive. Learn more about our total rewards by visiting https://www.invivyd.com/careers/ Equal Employment Opportunity
Invivyd is an equal opportunity employer. We strive to create a welcoming and inclusive environment and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. Other
We do not accept unsolicited resumes from agencies.
#J-18808-Ljbffr