Event Manager - U.S. Bank Stadium
Legends Global, Minneapolis, MN, United States
Event Manager
The Event Manager provides professional client services support in the planning, organization, and management of assigned events of all sizes within the facility and on facility property. This role will monitor the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing the following duties: U.S. Bank Stadium, owned by the Minnesota Sports Facilities Authority, is a multi-purpose stadium located in the heart of Minneapolis, Minnesota. With over 66,000 seats, this state-of-the-art facility hosts a dynamic range of events, including the Minnesota Vikings, concerts, family shows, college and high school sporting events, conventions, trade and consumer shows, community events, corporate meetings, receptions, private celebrations, and guided tours. Since opening in July 2016, U.S. Bank Stadium has hosted 2,000 events with over 10.3 million guests. Essential duties and responsibilities include: Meets with client groups to plan and organize assigned meetings and/or events and looks for opportunities to promote all features/services of the stadium to increase profitability. Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures. Coordinates activities with the various service contractors for assigned meetings and/or events. Keeps clients informed as to status of deadline schedules, including but not limited to event timelines for department staffing confirmations, meeting room set-up specifications, tour request finalization and technical needs confirmations. Prepares cost estimates and final billing. Serves as primary liaison between clients and facility departments. Supervises event day staff and oversees all aspects of facility operations related to assigned meetings and/or events. Coordinates activities with various service contractors, City service providers and external entities as needed for assigned meetings and/or events. Works collaboratively with and provides clear, concise, and timely communication of detailed requirements to Stadium departments. Assists and seeks efficiency in scheduling operational set-ups and strikes to provide and remove equipment or service needs and increase profitability. Monitors and supervises facility set-up and strike when necessary. Assists in training event services staff. Monitors events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems. Provides recommendations for process improvements within facility offerings. Attends appropriate planning, organization and other event and facility meetings in support of facility operations. Researches, reviews, and recommends equipment, materials and supplies required in providing event services and planning. Serves as manager on duty as required. Assumes supervisory duties when Director of Events is unavailable. Additional job duties as assigned by the Director of Events. Supervisory responsibilities include overseeing on-site event staff as needed based on the event. The Event Manager carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws and will support the Director of Events through participation in interviewing and training of department employees. Qualifications include: Bachelor's degree from a four-year college or university. At least 4 years related experience and/or training or equivalent combination of education and experience. Working knowledge of the principles of facility management, services, and equipment for a similar facility. Venue management (arena or stadium) experience preferred. Complex and large scale event management experience preferred. NFL or other professional sporting event management experience preferred. Skills and abilities include: Ability to prioritize multiple projects. Excellent communication and interpersonal skills. Excellent time management, organizational, planning, and solution focused skills. Strong leadership skills reflected in professional presentation, appearance, and work ethic. Knowledge of industry terminology, facility capabilities, operational procedures, event coordination and event-related services. Experience in the principles and techniques of supervision, training, budgeting, and other administrative duties. Ability to handle and resolve conflict, make common sense decisions and exercise proper action during high tension and stressful situations. Computer skills include knowledge using AutoCAD and Microsoft Office specifically Word, Excel, PowerPoint, and Outlook. Other qualifications include: Ability to work under limited supervision and to interact with all levels of staff including management. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays. Physical demands include: While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events. This position may require work inside or outside of the building, as needed by events. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
The Event Manager provides professional client services support in the planning, organization, and management of assigned events of all sizes within the facility and on facility property. This role will monitor the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing the following duties: U.S. Bank Stadium, owned by the Minnesota Sports Facilities Authority, is a multi-purpose stadium located in the heart of Minneapolis, Minnesota. With over 66,000 seats, this state-of-the-art facility hosts a dynamic range of events, including the Minnesota Vikings, concerts, family shows, college and high school sporting events, conventions, trade and consumer shows, community events, corporate meetings, receptions, private celebrations, and guided tours. Since opening in July 2016, U.S. Bank Stadium has hosted 2,000 events with over 10.3 million guests. Essential duties and responsibilities include: Meets with client groups to plan and organize assigned meetings and/or events and looks for opportunities to promote all features/services of the stadium to increase profitability. Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures. Coordinates activities with the various service contractors for assigned meetings and/or events. Keeps clients informed as to status of deadline schedules, including but not limited to event timelines for department staffing confirmations, meeting room set-up specifications, tour request finalization and technical needs confirmations. Prepares cost estimates and final billing. Serves as primary liaison between clients and facility departments. Supervises event day staff and oversees all aspects of facility operations related to assigned meetings and/or events. Coordinates activities with various service contractors, City service providers and external entities as needed for assigned meetings and/or events. Works collaboratively with and provides clear, concise, and timely communication of detailed requirements to Stadium departments. Assists and seeks efficiency in scheduling operational set-ups and strikes to provide and remove equipment or service needs and increase profitability. Monitors and supervises facility set-up and strike when necessary. Assists in training event services staff. Monitors events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems. Provides recommendations for process improvements within facility offerings. Attends appropriate planning, organization and other event and facility meetings in support of facility operations. Researches, reviews, and recommends equipment, materials and supplies required in providing event services and planning. Serves as manager on duty as required. Assumes supervisory duties when Director of Events is unavailable. Additional job duties as assigned by the Director of Events. Supervisory responsibilities include overseeing on-site event staff as needed based on the event. The Event Manager carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws and will support the Director of Events through participation in interviewing and training of department employees. Qualifications include: Bachelor's degree from a four-year college or university. At least 4 years related experience and/or training or equivalent combination of education and experience. Working knowledge of the principles of facility management, services, and equipment for a similar facility. Venue management (arena or stadium) experience preferred. Complex and large scale event management experience preferred. NFL or other professional sporting event management experience preferred. Skills and abilities include: Ability to prioritize multiple projects. Excellent communication and interpersonal skills. Excellent time management, organizational, planning, and solution focused skills. Strong leadership skills reflected in professional presentation, appearance, and work ethic. Knowledge of industry terminology, facility capabilities, operational procedures, event coordination and event-related services. Experience in the principles and techniques of supervision, training, budgeting, and other administrative duties. Ability to handle and resolve conflict, make common sense decisions and exercise proper action during high tension and stressful situations. Computer skills include knowledge using AutoCAD and Microsoft Office specifically Word, Excel, PowerPoint, and Outlook. Other qualifications include: Ability to work under limited supervision and to interact with all levels of staff including management. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays. Physical demands include: While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events. This position may require work inside or outside of the building, as needed by events. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor