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Senior CX Analytics Lead - Effortless Customer Experience

Capital One, Wilmington, DE, United States


A leading financial services company in Wilmington is searching for a Senior Business Manager for Effortless Customer Experiences. This role will own the Customer Experience measurement system, guiding junior analysts and collaborating with Tech partners. Ideal candidates will have a quantitative degree, at least 5 years of relevant experience, and be skilled in SQL and Python. This position offers competitive compensation and opportunities for advancement. #J-18808-Ljbffr