
Assistant Association Manager
Priestley Management Company, Winston Salem, NC, United States
We are currently seeking an
Assistant Association Manager
for our Wilmington office.
Your contribution to the team as an Assistant Association Manager
Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations
Understand community governing documents, architectural guidelines, maintenance responsibilities and policies
Assist Managers on creating, managing, and closing work orders
Handle violation letters and fines, close violations
Communicate with board members, committee members, and homeowners
Handle architectural request documentation and correspondence with committee members and homeowners
Fulfill questionnaire orders
Track and update Association insurance
Track and update vendor insurance and information
Manage clubhouse rentals
Manage clubhouse/pool access systems
Scan and maintain association files
Update Board information, committee directories, and FAQs
Assist in preparation of board meeting packages, community mailings, and meeting scheduling
Provide support creating newsletters and community notices
Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents,
Provide customer service support through phone and email
Skills for success
Strong written and verbal communication skills
Strong conflict resolution skills
Strong customer service skills
Strong multi-tasking and time management skills
Strong organizational skills with keen attention to detail
Experience with Microsoft Office
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