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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.\nAccurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives. Support inventory control by reviewing historical data and assisting in managing stock levels during order processing. Provide internal support to Outside Sales Representatives and assist with sales initiatives. Collaborate with internal departments and other divisions to resolve customer issues efficiently. Review customer purchase orders and contracts to ensure accuracy and compliance. Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts. Manage customer complaints related to product use, including coordinating returns and replacements of defective parts. Process order modifications and communicate changes to ensure customer satisfaction.\nProven experience handling complex orders under tight deadlines\nSAP Experience\nSalary Range - $45,000- $55,000 annually\n1-3 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient with Microsoft Office Suite.\nHigh School Diploma/GED\nEngaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.\nExtensive training opportunities, professional development programs, career pathing, and mentorship opportunities.\nCollaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.\nHealthcare benefits, 401k, paid time off and tuition reimbursement.\nTogether with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers.\n","Customer Service Representative

Our Customer Service Representative will be responsible for providing outstanding high-touch service to ou...",[526],{"_458":459,"_454":527,"_452":528,"_456":457,"_460":529},"Los Angeles","Los Angeles, CA, United States, 90079","90079",["B","2894910639"],"7 days ago","/jobs/2894910639-customer-service-representative","Los Angeles, CA, United States","/jobs?location=Los+Angeles%2C+CA%2C+United+States",{"_435":434,"_439":536,"_470":471,"_462":463,"_248":537,"_446":524,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":538,"_431":543,"_473":474,"_436":129,"_487":488,"_478":544,"_489":442,"_490":545,"_492":493,"_494":546,"_496":497},["D",1774108800000],"Customer Service Representative

Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.\nAccurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives. Support inventory control by reviewing historical data and assisting in managing stock levels during order processing. Provide internal support to Outside Sales Representatives and assist with sales initiatives. Collaborate with internal departments and other divisions to resolve customer issues efficiently. Review customer purchase orders and contracts to ensure accuracy and compliance. Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts. Manage customer complaints related to product use, including coordinating returns and replacements of defective parts. Process order modifications and communicate changes to ensure customer satisfaction.\nProven experience handling complex orders under tight deadlines. Amtech/Encore Experience Preferred. Salary Range: $64,000 - $68,000 annually.\n1-3 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient with Microsoft Office Suite.\nHigh School Diploma/GED\nEngaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.\nExtensive training opportunities, professional development programs, career pathing, and mentorship opportunities.\nCollaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.\nHealthcare benefits, 401k, paid time off and tuition reimbursement.\n",[539],{"_458":459,"_454":540,"_452":541,"_456":457,"_460":542},"Union City","Union City, CA, United States, 94587","94587",["B","2961873919"],"/jobs/2961873919-customer-service-representative","Union City, CA, United States","/jobs?location=Union+City%2C+CA%2C+United+States",{"_435":434,"_439":548,"_470":471,"_462":463,"_248":549,"_446":524,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":550,"_431":552,"_473":474,"_436":129,"_487":553,"_478":554,"_489":442,"_490":545,"_492":493,"_494":546,"_496":497},["D",1773961200000],"Customer Service Representative

Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.\nAccurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives. Support inventory control by reviewing historical data and assisting in managing stock levels during order processing. Provide internal support to Outside Sales Representatives and assist with sales initiatives. Collaborate with internal departments and other divisions to resolve customer issues efficiently. Review customer purchase orders and contracts to ensure accuracy and compliance. Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts. Manage customer complaints related to product use, including coordinating returns and replacements of defective parts. Process order modifications and communicate changes to ensure customer satisfaction.\nProven experience handling complex orders under tight deadlines. Amtech/Encore Experience Preferred. Salary Range: $64,000 - $68,000 annually.\n1-3 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient with Microsoft Office Suite.\nHigh School Diploma/GED\nEngaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.\nExtensive training opportunities, professional development programs, career pathing, and mentorship opportunities.\nCollaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.\nHealthcare benefits, 401k, paid time off and tuition reimbursement.

",[551],{"_458":459,"_454":540,"_452":541,"_456":457,"_460":542},["B","2939895717"],"3 days ago","/jobs/2939895717-customer-service-representative",{"_435":434,"_439":556,"_470":471,"_462":463,"_248":557,"_446":524,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":558,"_431":562,"_473":474,"_436":129,"_487":563,"_478":564,"_489":442,"_490":533,"_492":493,"_494":534,"_496":497},["D",1773457200000],"Customer Service Representative

Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.\nAccurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives. Support inventory control by reviewing historical data and assisting in managing stock levels during order processing. Provide internal support to Outside Sales Representatives and assist with sales initiatives. Collaborate with internal departments and other divisions to resolve customer issues efficiently. Review customer purchase orders and contracts to ensure accuracy and compliance. Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts. Manage customer complaints related to product use, including coordinating returns and replacements of defective parts. Process order modifications and communicate changes to ensure customer satisfaction.\nProven experience handling complex orders under tight deadlines\nSAP Experience\nSalary Range - $45,000- $55,000 annually\n1-3 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient with Microsoft Office Suite.\nHigh School Diploma/GED\nEngaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.\nExtensive training opportunities, professional development programs, career pathing, and mentorship opportunities.\nCollaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.\nHealthcare benefits, 401k, paid time off and tuition reimbursement.\nTogether with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers.

",[559],{"_458":459,"_454":527,"_452":560,"_456":457,"_460":561},"Los Angeles, CA, United States, 90001","90001",["B","2876155314"],"9 days ago","/jobs/2876155314-customer-service-representative",{"_435":434,"_439":566,"_470":471,"_462":567,"_248":568,"_446":569,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":570,"_431":572,"_473":573,"_436":129,"_487":574,"_478":575,"_489":442,"_490":545,"_492":576,"_494":546,"_496":497},["D",1774011600000],"Veritiv Operating Company","Customer Service Representative page is loaded## Customer Service Representativelocations:

OPS - MPP Union City CAtime type:

Full timeposted on:

Posted Todayjob requisition id:

R30698**Job Purpose:**Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their experience with our company. This role will provide our customers with proactive communication, follow through, and a speedy resolution to their questions, orders, quotes, and all other inquiries.**Job Responsibilities:**● Accurately enter customer orders into the SAP system and provide timely follow-up via phone, email, fax, or through Sales Representatives.

● Support inventory control by reviewing historical data and assisting in managing stock levels during order processing.

● Provide internal support to Outside Sales Representatives and assist with sales initiatives.

● Collaborate with internal departments and other divisions to resolve customer issues efficiently.

● Review customer purchase orders and contracts to ensure accuracy and compliance.

● Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts.

● Manage customer complaints related to product use, including coordinating returns and replacements of defective parts.

● Process order modifications and communicate changes to ensure customer satisfaction.**Additional Responsibilities & Qualifications:**● Proven experience handling complex orders under tight deadlines.● Amtech/Encore Experience Preferred.● Salary Range: $64,000 - $68,000 annually**Work Experience:**● 1-3 years of related job experience.### ### ● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.### ### ● Proficient with Microsoft Office Suite.### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### **Education:**● High School Diploma/GED### ### ### ### ### ### ### ### ### ### **What We Offer*** Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.* Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.* Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.* Healthcare benefits, 401k, paid time off and tuition reimbursement.**About Veritiv**Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit

and connect with the Company on .**What We Offer**● Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.● Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.● Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.● Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more .\n#J-18808-Ljbffr\n","Customer Service Representative page is loaded## Customer Service Representativelocations:

OPS - MPP Union City CAtime type:

Full...",[571],{"_458":459,"_454":540,"_452":541,"_456":457,"_460":542},["B","2947236653"],"Work at Veritiv Operating Company","2 days ago","/jobs/2947236653-customer-service-representative","/jobs?keyword=Veritiv+Operating+Company","actionData","errors"]