Strategy & Operations Contractor
HireTalent, New York, NY, United States
Title: Strategy & Operations Contractor
Location: Remote
Contract: 18 months on W2
Job Summary We are seeking a detail-oriented and execution-focused Operations Specialist to support the growth of the DashPass subscription business. This role will focus on launching and managing subscriber benefit programs, executing experiments, and ensuring smooth day-to-day operations. The ideal candidate is analytical, adaptable, and thrives in a fast-paced environment, with a strong ability to manage multiple tasks and work with data to drive decisions.
Key Responsibilities
Execute: Launch and manage DashPass benefit programs and experiments using internal tools and systems.
Operate: Monitor program performance and resolve operational issues to ensure smooth execution at scale.
Experiment: Support the setup, tracking, and execution of experiments to enhance the subscriber experience.
Analyze: Use dashboards and internal tools to track key metrics, identify trends, and evaluate program performance.
Improve: Identify and implement operational improvements to streamline processes and increase efficiency.
Collaborate: Work cross-functionally with Strategy & Operations, Product, and Analytics teams to ensure alignment and execution.
Document: Maintain accurate records of experiments, processes, and program performance.
Required Qualifications
1+ years of experience in operations, analytics, customer experience, or a related execution-focused role.
Strong ability to learn new tools and systems quickly and adapt to changing processes.
Analytical mindset with the ability to interpret data and support decision-making.
High level of attention to detail and organizational skills.
Ability to manage multiple priorities and execute tasks with accuracy.
Strong problem-solving skills with a proactive, solution-oriented approach.
Excellent communication and collaboration skills.
Comfortable working in a fast-paced and evolving environment.
Preferred Qualifications
Experience working with experimentation, A/B testing, or performance tracking.
Familiarity with data dashboards, reporting tools, or operational platforms.
Exposure to subscription-based or customer experience programs.
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Location: Remote
Contract: 18 months on W2
Job Summary We are seeking a detail-oriented and execution-focused Operations Specialist to support the growth of the DashPass subscription business. This role will focus on launching and managing subscriber benefit programs, executing experiments, and ensuring smooth day-to-day operations. The ideal candidate is analytical, adaptable, and thrives in a fast-paced environment, with a strong ability to manage multiple tasks and work with data to drive decisions.
Key Responsibilities
Execute: Launch and manage DashPass benefit programs and experiments using internal tools and systems.
Operate: Monitor program performance and resolve operational issues to ensure smooth execution at scale.
Experiment: Support the setup, tracking, and execution of experiments to enhance the subscriber experience.
Analyze: Use dashboards and internal tools to track key metrics, identify trends, and evaluate program performance.
Improve: Identify and implement operational improvements to streamline processes and increase efficiency.
Collaborate: Work cross-functionally with Strategy & Operations, Product, and Analytics teams to ensure alignment and execution.
Document: Maintain accurate records of experiments, processes, and program performance.
Required Qualifications
1+ years of experience in operations, analytics, customer experience, or a related execution-focused role.
Strong ability to learn new tools and systems quickly and adapt to changing processes.
Analytical mindset with the ability to interpret data and support decision-making.
High level of attention to detail and organizational skills.
Ability to manage multiple priorities and execute tasks with accuracy.
Strong problem-solving skills with a proactive, solution-oriented approach.
Excellent communication and collaboration skills.
Comfortable working in a fast-paced and evolving environment.
Preferred Qualifications
Experience working with experimentation, A/B testing, or performance tracking.
Familiarity with data dashboards, reporting tools, or operational platforms.
Exposure to subscription-based or customer experience programs.
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