Sales Ambassador - Marc Jacobs - Las Rozas Village
LVMH Group, New York, NY, United States
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a
Sales Ambassador
to join the
Retail
team based in
Las Rozas Village.
As a Sales Ambassador for our new
Las Rozas Village
Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Job responsibilities Job responsibilities:
Brand Ambassador
Excite and install passion and pride for the brand.
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image.
Enhance customer service standards in store to ensure the best client journey.
Sales/ Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
Build and maintain a relationship with them.
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
Process the sale in a confident and professional manner.
Gather the client’s CRM details to enlarge your client book.
Drive your product knowledge by keeping up to date with fashion trends.
Update yourself on all product lines through research.
Ensure all Company policies and procedures are attended.
Support control and management of stock.
Profile Profile & Experience:
A minimum of 2 years’ experience in sales in a luxury, high fashion environment
Experience in selling RTW / LG
Passion for fashion and sales
A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
Excellent personal presentation – a Marc Jacobs Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage
Marc Jacobs created Marc Jacobs International with Robert Duffy in 1984, basing the brand on two very simple concepts: a love of fashion and a commitment to quality. Finding the perfect balance between tradition and innovation, highlighting Jacobs’ exuberant creativity, the brand has become a driving force in the industry. With the addition of Marc by Marc Jacobs in 2001, Marc Jacobs International now offers two complete lines of ready-to-wear and accessories. Part of a generation that’s conscious of the world around it, sensitive to humanitarianism and social entrepreneurship, Marc Jacobs has made its mark as rebellious, unpredictable, original, unique, and authentic all at the same time. Committed to the communities around them, Marc Jacobs International leads by example, supporting over 75 charities and organizations around the world.
At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Sales Ambassador
to join the
Retail
team based in
Las Rozas Village.
As a Sales Ambassador for our new
Las Rozas Village
Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Job responsibilities Job responsibilities:
Brand Ambassador
Excite and install passion and pride for the brand.
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
General Store VM/ Client Management
Reflect the visual merchandising guidelines promoting the brand image.
Enhance customer service standards in store to ensure the best client journey.
Sales/ Business Monitoring
Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
Build and maintain a relationship with them.
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
Process the sale in a confident and professional manner.
Gather the client’s CRM details to enlarge your client book.
Drive your product knowledge by keeping up to date with fashion trends.
Update yourself on all product lines through research.
Ensure all Company policies and procedures are attended.
Support control and management of stock.
Profile Profile & Experience:
A minimum of 2 years’ experience in sales in a luxury, high fashion environment
Experience in selling RTW / LG
Passion for fashion and sales
A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
Excellent personal presentation – a Marc Jacobs Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage
Marc Jacobs created Marc Jacobs International with Robert Duffy in 1984, basing the brand on two very simple concepts: a love of fashion and a commitment to quality. Finding the perfect balance between tradition and innovation, highlighting Jacobs’ exuberant creativity, the brand has become a driving force in the industry. With the addition of Marc by Marc Jacobs in 2001, Marc Jacobs International now offers two complete lines of ready-to-wear and accessories. Part of a generation that’s conscious of the world around it, sensitive to humanitarianism and social entrepreneurship, Marc Jacobs has made its mark as rebellious, unpredictable, original, unique, and authentic all at the same time. Committed to the communities around them, Marc Jacobs International leads by example, supporting over 75 charities and organizations around the world.
At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr