Salesforce Engineeer
HCLTech, Seattle, WA, United States
HCLTech is looking for a highly talented and self- motivated Se nior Engineer — Salesforce Service Cloud (core)
to join it in advancing the technological world through innovation and creativity. Job Title: Senior Engineer — Salesforce Service Cloud (Core) Job ID: 86068 Position Type: Full Time Location: Onsite Location: Seattle Type: Full-time/Contract Role Summary Build high-quality SFSC features across case management, omni-channel routing, digital messaging, entitlements, and knowledge. Balance declarative-first with Apex where needed, ensuring secure, scalable solutions Key Responsibilities Deliver features using Flows, Lightning Web Components (LWCs), Apex (triggers/classes), and configuration. Implement Case lifecycle, Omni‑Channel, Digital Engagement (Chat/WhatsApp/Messaging), Macros, SLAs, Milestones. Configure Knowledge (data categories, article types) and search relevance. Build LWCs with strong UX patterns and test coverage (Jest for LWC, Apex tests). Performance tuning (SOQL, bulkification), security (CRUD/FLS), and package/release readiness. Peer reviews, design docs, and contribution to standards. Required Skills 6–9+ years overall; 4+ years Salesforce core dev; 2+ years Service Cloud. Strong Apex, LWC, Flows; Omni‑Channel and Digital Engagement hands-on. Data model, sharing/security, and test automation for Apex/LWC. Preferred / Nice to Have Knowledge setup, Einstein for Service features, Email‑to‑Case optimizations. CI/CD with Gearset/Copado/GitHub Actions; static code analysis (PMD/Sonar). Certifications: Platform Developer I/II, Service Cloud Consultant, JavaScript Developer I. Interview Focus Declarative vs code trade-offs, LWC depth, Apex patterns, platform limits, and real-world SFSC scenarios. Pay and Benefits Pay Range Minimum: $77000 per year Pay Range Maximum: $188000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
to join it in advancing the technological world through innovation and creativity. Job Title: Senior Engineer — Salesforce Service Cloud (Core) Job ID: 86068 Position Type: Full Time Location: Onsite Location: Seattle Type: Full-time/Contract Role Summary Build high-quality SFSC features across case management, omni-channel routing, digital messaging, entitlements, and knowledge. Balance declarative-first with Apex where needed, ensuring secure, scalable solutions Key Responsibilities Deliver features using Flows, Lightning Web Components (LWCs), Apex (triggers/classes), and configuration. Implement Case lifecycle, Omni‑Channel, Digital Engagement (Chat/WhatsApp/Messaging), Macros, SLAs, Milestones. Configure Knowledge (data categories, article types) and search relevance. Build LWCs with strong UX patterns and test coverage (Jest for LWC, Apex tests). Performance tuning (SOQL, bulkification), security (CRUD/FLS), and package/release readiness. Peer reviews, design docs, and contribution to standards. Required Skills 6–9+ years overall; 4+ years Salesforce core dev; 2+ years Service Cloud. Strong Apex, LWC, Flows; Omni‑Channel and Digital Engagement hands-on. Data model, sharing/security, and test automation for Apex/LWC. Preferred / Nice to Have Knowledge setup, Einstein for Service features, Email‑to‑Case optimizations. CI/CD with Gearset/Copado/GitHub Actions; static code analysis (PMD/Sonar). Certifications: Platform Developer I/II, Service Cloud Consultant, JavaScript Developer I. Interview Focus Declarative vs code trade-offs, LWC depth, Apex patterns, platform limits, and real-world SFSC scenarios. Pay and Benefits Pay Range Minimum: $77000 per year Pay Range Maximum: $188000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.