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Transaction and Relationship Manager, VP

Citi, Irving, TX, United States


Transaction And Relationship Manager, VP

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview

This position is responsible for the management and administration of certain capital markets and specialized agency transactions consisting of bond issues, corporate escrow accounts, M&A/Exchange & Paying Agent, Medium-term Notes, programs, Commercial Paper Issuing & Paying Agent capacities. Must possess client service and problem solving skills, ability to independently manage transaction account load and client relationships in addition to participating in special projects. Responsibilities: Responsible for day to day administration of specialized agency deals such as M&A/Exchange & Paying Agent, Medium-term Notes, programs, Commercial Paper Issuing & Paying Agent capacities. Partner with Sales and Product partners to support client relationships and cultivate new business. Address client inquiries and work with functional partners on any special client servicing issues or requirements. Provide back-up coverage to other administrators within the team/transaction management group. Assist the client lifecycle strategy from acquisition through early client engagement implementation and maintenance of transactions. Assist with client and other transaction stakeholders (bankers, counsel, lenders, noteholders) with day-to-day activities related to their transactions. Review and process day-to-day transaction activity. Address and resolve inquiries from both internal and external Agency & Trust clients in connection with transactions. Adhere to A&T/Citibank policies and procedures as regards client onboarding, deal implementation, account opening and deal maintenance. Coordinate with Operations for transaction set-up, activity and reporting. Coordinate with Operations for inquiries from clients and other transaction stakeholders. In all matters, demonstrate particular consideration for the banks reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Participate in routine client calls to existing and new customers of Agency & Trust. Qualifications: Minimum 5 year Corporate Trust or comparable relevant experience in corporate banking. Demonstrated experience in deal implementation and maintenance. Demonstrated knowledge of Corporate Trust. Ability to analyze and interpret complex Corporate Trust legal documents. Ability to manage and meet a diverse set of internal and external demands. Ability to work unsupervised and adjust priorities quickly as circumstances dictate. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Demonstrated problem-solving and decision-making skills. Demonstrated analytical and influencing skills. Consistently demonstrates clear and concise written and verbal communication. Education: Bachelor's degree/University degree or equivalent experience. Master's degree preferred.