Marketing Operations Specialist
Knightscope, Inc, Sunnyvale, CA, United States
AboutKnightscope
Knightscope is a security technology company building the Nation’s First Autonomous Security Force. The Company combines autonomous machines, advanced software, and human expertise to help protect people, property, and critical infrastructure. Knightscope’s long-term mission is to make the United States of America the safest country in the world
Location: Onsite or Remote Job Summary Knightscope is seeking a Marketing Operations Specialist to own and execute the systems, data, and processes that power our go-to-market engine. This role is responsible for ensuring our marketing and revenue infrastructure runs effectively, scales with growth, and supports clear, reliable pipeline and reporting.
About the Role This is a hands‑on role. You will spend a significant portion of your time building and operating directly in HubSpot, while also improving how systems and processes work across marketing and sales. Success in this role means taking ownership, identifying what’s broken or inefficient, and fixing it.
Key Responsibilities HubSpot Administration and Execution
Own day‑to‑day administration of HubSpot across Marketing, Sales, and Service hubs
Build and maintain workflows, automations, lifecycle stages, lead routing, and data structures
Create and manage dashboards and reporting for marketing performance, pipeline, and conversion metrics
Identify issues or gaps in the system and implement improvements
Marketing and Revenue Operations
Support and improve lead lifecycle management from first touch through sales handoff
Maintain clear definitions for lifecycle stages, handoffs, and funnel metrics
Ensure accurate attribution and reporting across campaigns and pipeline
Partner with marketing and sales teams to improve conversion rates and process efficiency
Data Integrity and System Alignment
Maintain CRM and marketing database health, including data hygiene, deduplication, and field structure
Support integrations between HubSpot and other systems such as NetSuite, analytics tools, and sales platforms
Work cross‑functionally to ensure data consistency and alignment across teams
Technology and Process Optimization
Help manage and optimize the marketing technology stack for performance and scalability
Evaluate tools and identify opportunities to reduce inefficiencies or redundancy
Document processes, build workflows, and create operational clarity across teams
Cross‑Functional Collaboration
Partner closely with Marketing, Sales, Finance, and Operations teams
Provide clear recommendations based on data and system insights
Support adoption of tools and processes through documentation and enablement
Required Qualifications
5–8 years of experience in marketing operations, revenue operations, or similar roles
Strong hands‑on experience with HubSpot (workflows, automation, reporting, lifecycle management)
Experience supporting CRM integrations and working across systems (NetSuite experience is a plus)
Strong analytical mindset with experience building reports and interpreting funnel and pipeline metrics
Comfortable working cross‑functionally with marketing, sales, and operations teams
Detail‑oriented with a focus on data accuracy and process consistency
Builder mindset with a willingness to execute and improve systems directly
Why This Role Matters This role ensures Knightscope’s marketing and revenue systems actually work as the company grows. You will play a key part in improving how leads are managed, how data is structured, and how teams operate day to day. Your work will directly impact pipeline visibility, operational efficiency, and the ability to scale.
Compensation & Benefits
Base Salary: $110- $130k (DOE)
Equity: Stock options
Benefits: Medical, dental, vision, 401(k), paid time off
Location Requirement: Full-time, on‑site at Sunnyvale HQ or Remote
#J-18808-Ljbffr
Location: Onsite or Remote Job Summary Knightscope is seeking a Marketing Operations Specialist to own and execute the systems, data, and processes that power our go-to-market engine. This role is responsible for ensuring our marketing and revenue infrastructure runs effectively, scales with growth, and supports clear, reliable pipeline and reporting.
About the Role This is a hands‑on role. You will spend a significant portion of your time building and operating directly in HubSpot, while also improving how systems and processes work across marketing and sales. Success in this role means taking ownership, identifying what’s broken or inefficient, and fixing it.
Key Responsibilities HubSpot Administration and Execution
Own day‑to‑day administration of HubSpot across Marketing, Sales, and Service hubs
Build and maintain workflows, automations, lifecycle stages, lead routing, and data structures
Create and manage dashboards and reporting for marketing performance, pipeline, and conversion metrics
Identify issues or gaps in the system and implement improvements
Marketing and Revenue Operations
Support and improve lead lifecycle management from first touch through sales handoff
Maintain clear definitions for lifecycle stages, handoffs, and funnel metrics
Ensure accurate attribution and reporting across campaigns and pipeline
Partner with marketing and sales teams to improve conversion rates and process efficiency
Data Integrity and System Alignment
Maintain CRM and marketing database health, including data hygiene, deduplication, and field structure
Support integrations between HubSpot and other systems such as NetSuite, analytics tools, and sales platforms
Work cross‑functionally to ensure data consistency and alignment across teams
Technology and Process Optimization
Help manage and optimize the marketing technology stack for performance and scalability
Evaluate tools and identify opportunities to reduce inefficiencies or redundancy
Document processes, build workflows, and create operational clarity across teams
Cross‑Functional Collaboration
Partner closely with Marketing, Sales, Finance, and Operations teams
Provide clear recommendations based on data and system insights
Support adoption of tools and processes through documentation and enablement
Required Qualifications
5–8 years of experience in marketing operations, revenue operations, or similar roles
Strong hands‑on experience with HubSpot (workflows, automation, reporting, lifecycle management)
Experience supporting CRM integrations and working across systems (NetSuite experience is a plus)
Strong analytical mindset with experience building reports and interpreting funnel and pipeline metrics
Comfortable working cross‑functionally with marketing, sales, and operations teams
Detail‑oriented with a focus on data accuracy and process consistency
Builder mindset with a willingness to execute and improve systems directly
Why This Role Matters This role ensures Knightscope’s marketing and revenue systems actually work as the company grows. You will play a key part in improving how leads are managed, how data is structured, and how teams operate day to day. Your work will directly impact pipeline visibility, operational efficiency, and the ability to scale.
Compensation & Benefits
Base Salary: $110- $130k (DOE)
Equity: Stock options
Benefits: Medical, dental, vision, 401(k), paid time off
Location Requirement: Full-time, on‑site at Sunnyvale HQ or Remote
#J-18808-Ljbffr