
Senior CX Specialist — Demos & AI Tools
Menlo Ventures, New York, NY, United States
A dynamic tech company in New York seeks a Customer Experience Specialist to engage deeply with customers, conduct personalized outreach, and enhance their experience with the Hover platform. Ideal candidates should have 3–5 years of related experience, strong communication and troubleshooting skills, and a passion for customer success. The role includes conducting outbound calls, running product demonstrations, and ensuring customer satisfaction. You'll thrive in a fast-paced, innovative environment and contribute to impactful customer relations.
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