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Senior Experience Research Lead, Digital Channels

JPMorgan Chase & Co., New York, NY, United States


A leading financial services firm in New York is seeking an Experience Research Senior Associate. This role involves conducting advanced user experience research to inform product design. You will analyze customer data, work with cross-functional teams, and develop research studies to enhance user satisfaction. The ideal candidate will have over 3 years of experience in user experience research with both quantitative and qualitative techniques. The company offers competitive benefits and a dynamic work environment. #J-18808-Ljbffr