Head of Customer Success NA: AI ROI & CX Transformation

A leading AI knowledge management firm in Sunnyvale seeks a Head of Customer Success for North America to strengthen C-suite relationships and drive AI transformation. The role requires 10+ years in customer success, a deep understanding of AI technology, and the ability to articulate business outcomes from AI initiatives. The position is office-based and demands significant travel to customer sites. A competitive salary package includes a base of $225,000 plus commission and stock options.
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