Director, Business Development - US Consumer Cards (Hybrid)

Overview

Citi, a leading global bank with ~200 million customer accounts, operates in over 160 countries. For 200 years, Citi has helped clients move from ambition to achievement. The bank’s expertise in tackling complex challenges and fostering diversity drives its consumer banking mission.

Citiy’s U.S. Consumer Cards (USCC) business leverages consumer relationships, advanced technology, and a top‑tier position to deliver value. Diversity is a key business imperative and a source of strength. Citi prioritizes a culture where merit, respect, and development opportunities prevail.

Job Title

Director, Business Development

Responsibilities

• Collaborate with the business to refine market and target strategy, ensuring pursuit resources, approach and activities align with business “buy-box” and delivery capabilities.
• Establish and execute strategies to pursue, develop, negotiate, and secure new partner programs.
• Maintain policy, controls and sign‑off requirements for all pursuit stages; lead process management and documentation required by the business.
• Identify and develop mutually beneficial relationships with senior leadership and other Citigroup businesses to support new partner programs.
• Integrate Citigroup product offerings into robust financial solutions packages for new business and merger/acquisition prospects.
• Execute strategies to manage internal and external processes and cross‑functional constituents through business case development, negotiations and deal management.
• Work with business teams to identify and develop strategic and tactical initiatives that provide a sustainable competitive advantage.
• Manage prospecting activities for assigned targets and pipeline management including account planning, research/segmentation and networking.
• Develop internal and external documents to support successful negotiations.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and compliance with laws, rules, and regulations.

Qualifications

• 11+ years of relevant experience.
• Previous experience in new business development; experience in marketing and product development preferred.
• Proven sales, finance and customer relationship management skills.
• Experience in P&L management.
• Track record of leading large complex cross‑functional teams through the business development process.
• Clear written and verbal communication skills.
• Effective team player capable of leading and partnering with finance, risk, marketing, operations.
• Strong senior level network across Citi lines of business.
• Existing relationships with prospective partners and industry advisors.Fluency in structuring financial offers and negotiating complex multi‑year agreements.
• Strategic thinking skills.

Education

• Bachelor’s/University degree; Master’s degree preferred and managerial experience.

Job Details

• Job Family Group: Product Management and Development
• Job Family: Product Strategy and Planning
• Time Type: Full time
• Primary Location: Wilmington, Delaware, United States
• Salary Range: $170,000 – $300,000

Citi offers competitive employee benefits, including medical, dental & vision coverage, 401(k), life, accident, disability insurance, wellness programs, paid time off and holidays. In addition to salary, eligibility for discretionary and formulaic incentive and retention awards may apply.

EEO Statement

Citi is an equal‑opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law.

For individuals with disabilities needing reasonable accommodation to apply, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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