Director of Commercial Excellence

About Us Össur

is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes.

Össur is focused on improving people’s mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company.

About The Role

The Director of Commercial Excellence reports to the President of Global Bracing and is responsible for enabling revenue growth, market share expansion, and customer engagement through strong commercial planning, cross-functional leadership, and operational commercial excellence.

In close collaboration with Global Bracing Sales, Marketing leadership, and key cross-functional teams, this role designs, implements, and continuously improves the commercial processes, tools, and systems that support our customers and commercial teams globally. The Director of Commercial Excellence provides practical, efficient and action-oriented guidance to improve sales effectiveness, customer satisfaction, and improve operational efficiency, ensuring successful execution of the Global Bracing business strategy.

What You’ll Do

• Define, standardize, and improve Global Bracing commercial processes and capabilities, including: Customer acquisition and account management, Sales analytics & commercial intelligence, Sales compensation design & management, CRM strategy, governance, and management, Sales force design, onboarding, and training, Sales manager effectiveness, Go-to-market planning and execution, Pricing governance
• Ensure consistent and effective implementation of Bracing processes across North America, Europe and APAC.
• Identify, prioritize and drive key commercial enablement and excellence initiatives to improve Global Bracing commercial effectiveness and sales productivity.
• Establish KPIs and performance management processes, deliver reliable and timely insights, assess regional sales effectiveness and productivity, and develop recommendations for improvement through data analytics.
• Oversee governance and management of commercial data used for reporting and sales control, ensuring accuracy and completeness.
• Partner with global teams to develop frameworks, guiding principles, analytics, and reporting systems to enhance the sales process and pipeline management, maximizing the value and use of CRM systems.
• Contribute to Global Bracing Sales and Marketing strategic decision‑making, playing a critical role in designing, monitoring, and optimizing commercial approaches and results.
• Foster a culture of accountability, innovation, and continuous improvement across the organization

Supervision

• Develops and executes plans and strategic direction that influences outcomes across the function and broader organization.
• Provides strategic, non-managerial direction or guidance to peers and cross-functional partners

Who You Are

• Bachelor’s degree required; MBA preferred, ideally with a focus in Strategy, Marketing, or Finance
• 7-10 plus years of successful commercial experience, including Sales and Marketing Leadership or
• 7 plus years of progressively responsible experience in Consulting, Project Management or Marketing with the following specific experience: Line responsibility and/or project experience in the Commercial area (country/brand/functional strategies, execution/implementation of efficiency programs, change management, business process re‑engineering).
• Medical Device industry experience preferred

Why You’ll Feel Good Working Here

Join our team if you want to make a lasting impact; we will support you along the way.

• We value a diverse working environment and a welcoming and fun company culture
• We empower our colleagues and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care
• Competitive Compensation Packages
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with employer matching contribution
• 9 paid holidays
• 13 vacation days, birthday and two (2) volunteer day
• 8 sick days within your first year of employment
• Paid Parental Bonding

Össur is a leading global provider of prosthetics and bracing and supports solutions.

Important Warning

Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.

Embla Medical’s equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).

Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.

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