Senior Product Manager, Identity, Commerce & Community (ICC)

Senior Product Manager, Identity, Commerce, and Community (ICC)

Hourly Rate: $120 - $140

Duration: ASAP to 12/31/26

Location: New York

OVERVIEW

The Senior Product Manager, Identity, Commerce, and Community (ICC) is responsible for the strategy and roadmap of the foundational services (e.g. APIs, entitlements, preferences/consent) that power trusted relationships with our audience and members across the brands. This includes account, subscription/membership, and community user flows.

In this role, you will align multiple workstreams into a single domain plan, set shared decision criteria and measurement, and partner with brand product teams to accelerate front-end feature delivery.

KEY RESPONSIBILITIES

• Own the domain roadmap across Identity, Community, and Commerce - sequencing work, managing dependencies, and making clear tradeoffs across multiple squads and partners.
• Turn ambiguous needs into shared framing (problem statements, constraints, decision criteria) so brand teams can ship consistent front-end experiences faster with less rework.
• Standardize measurement for the domain (KPIs + guardrails), including total cost of ownership calculations and instrumentation expectations that work across brands and surfaces.
• Drive execution across dependencies: MVP scope, rollout readiness, and risk management.
• Manage vendor relationships where applicable, ensuring our needs are well represented in vendor roadmaps and new capabilities are adopted quickly.
• Lead and develop APMs/PMs: set goals, ensure scoped backlogs ladder to the domain roadmap, and ensure product artifact quality.

QUALIFICATIONS

Required:

• 5+ years of product management experience, including ownership of a platform or shared service for identity/auth, subscription lifecycles, or community/UGC.
• Track record of aligning stakeholders on priorities, tradeoffs, and sequencing across multi-team dependencies.
• Strong product judgement and analytical rigor: can define KPIs/guardrails, build decision narratives under uncertainty, and drive post-launch learning loops.
• Experience translating partner needs into clear requirements (PRDs/user stories) with attention to adoption and increasing the velocity of internal product teams.

Preferred:

• Experience improving platform leverage metrics
• People management experience or a strong record of mentoring early-career PMs

Please contact George Brown on the attached details to discuss this role further.

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