Director of Sales West Coast Leisure and MICE (w/m/x)/ Orient Express Sailing Ya

Director of Sales West Coast Leisure and MICE (w/m/x)/ Orient Express Sailing Yachts

• Full-time
• Job Type: Permanent

About Orient Express

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has launched Orient Express La Minerva in Rome and will follow with Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and the return of L’OrientExpress train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at

140 years after the launch of its first luxury trains, the Orient Express legend continues with the launch of the world’s largest sailing ships, the Orient Express Corinthian . A revolution in maritime history, the project is a result of a French partnership between Accor and Chantiers de l'Atlantique, with sailing planned to begin in 2026.

Reporting to (TBC), the Director of Sales Leisure and MICE will lead the development and execution of commercial strategies across both the Leisure and MICE segments (Meetings, Incentives, Conferences, and Exhibitions). This role is responsible for driving revenue growth through relationships with tour operators, travel agents, corporate clients, and event planners, while positioning the property as a preferred destination for group, conference, and leisure travel. The Director will collaborate with marketing and operations to maximize market share, optimize pricing strategies, and ensure seamless delivery of guest and client experiences.

Responsibilities

• Define and Implement Action Plans
  • Develop and execute a clear sales strategy for the MICE and Leisure segments, aligned with the overall business objectives.
  • Ensure the execution of plans to achieve long-term objectives while adapting to evolving market conditions.
• Tactical Activities
  • Advise and implement tactical activities to achieve short-term sales objectives.
  • Collaborate with global sales teams and internal resources to drive effective and targeted sales campaigns.
  • Identify, target, and secure high-value accounts while maintaining and expanding relationships with existing clients.
• Revenue Monitoring
  • Monitor sales revenue, analyze performance data, and collaborate with revenue management to optimize pricing and revenue strategies.
  • Implement corrective actions based on data insights to enhance revenue performance.
• Professional Events Representation
  • Coordinate and represent the portfolio at professional events to strengthen relationships with key industry stakeholders.
  • Leverage events to identify new business opportunities and enhance brand visibility.
  • Maintain the highest standards of client relationship management, ensuring loyalty and repeat business.
  • Manage a portfolio of key accounts, nurturing relationships and maximizing revenue opportunities.
  • Collaborate with global sales teams to identify and pursue new account acquisition opportunities.
• Guidance and Training
  • Provide guidance and training to Accor global sales teams, ensuring a consistent approach and understanding of the leisure segment.
• Reporting and Business Intelligence
  • Establish periodic reports and business intelligence to track performance against objectives.
  • Utilize data-driven insights to inform decision-making and optimize sales strategies.
• Budget Management
  • Take responsibility for the budget allocated to the leisure segment, ensuring effective allocation of resources to achieve strategic goals.
  • Lead and inspire the sales team, fostering a collaborative and high-performance culture.
  • Provide direction, mentorship, and support to achieve individual and team targets.

Qualifications

• Master’s degree in business, Marketing, Hospitality, or a related field.
• Minimum of 5 years of progressive experience in sales, with experience in a leadership role.
• Proven track record of success in leisure sales within the travel and tourism industry. Training or cruising industry is a plus.
• In-depth understanding of the travel agencies and tour operating world. Familiarity with luxury travel, trains, and cruise segments.
• Strong leadership and team management skills. Ability to inspire and motivate a sales team toward common goals.
• Excellent verbal and written communication skills. Ability to effectively communicate with internal and external stakeholders.
• Strong analytical and problem-solving skills. Ability to use data-driven insights to inform decision-making.
• Proven ability to drive sales growth and meet revenue targets.
• Excellent networking and relationship-building skills within the leisure travel industry in the US.
• Strong negotiation skills, particularly in contract negotiations with travel agencies and tour operators.
• Ability to adapt to changing market conditions and implement effective strategies accordingly.
• Familiarity with sales and CRM tools. Proficient in Microsoft Office Suite.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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All your information will be kept confidential according to EEO guidelines.

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