Program Director of Budget and Financial Services (Associate Bursar)

Job Title: Program Director of Budget and Financial Services (Associate Bursar)

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 61796

Department: Office of Student Finance | Controller's Office

Overview

The Office of Student Finance, a unit within the Controller’s Office, plays a critical role in supporting student success by ensuring the efficient and effective management of student accounts, refunds, billings, and tuition processes. Our office provides accurate financial services, improves student access, and maintains compliance with university, state, and federal regulations.

Key Responsibilities

• Lead and optimize student finance systems: Provide functional leadership for the university’s student financial systems, including PeopleSoft Campus Solutions, Transact, Flywire Collections Management, and other integrated platforms. Oversee system configuration, term-based calendars, billing and refund processes, and third‑party integrations. Partner closely with campus stakeholders and vendors to resolve issues, improve automation, and enhance the student and family experience.
• Strengthen Policies, Processes, And Compliance: Develop, maintain, and enforce office-level policies and procedures that align with federal and state regulations, university standards, and NACUBO best practices. Document and evaluate business processes to identify risk, inefficiency, or compliance gaps—particularly in preparation for ERP modernization and audit readiness.
• Provide Program Oversight And Financial Controls: Ensure accurate administration of complex financial programs such as graduate scholarships, stipends, and health subsidies. Monitor data integrity and transactional accuracy, implement internal audit practices, and proactively identify and address financial or operational risks.
• Lead, Supervise, And Develop Staff: Supervise a team of professional staff responsible for systems, data, and undergraduate and graduate financial programs. Set priorities, provide coaching and performance feedback, encourage cross-training, and foster an atmosphere of continuous improvement. Emphasize thoughtful use of technology and modern tools to increase efficiency within budget and staffing constraints.
• Support Strategic Planning And Institutional Readiness: Work closely with the Director and senior leadership to guide financial modernization efforts, document current-state operations, and design future workflows. Develop reports and analyses that inform decision-making and serve as a trusted advisor on systems strategy, policy alignment, and organizational readiness.

Qualifications

Bachelor’s degree and six years of experience related to budget, financial and/or accounting services; or a high school diploma/equivalent and ten years of related experience. (Note: a combination of post‑high school education and experience equal to ten years.)

Preferred Qualifications

• Strong analytical skills with the ability to interpret and reconcile financial data.
• Proficiency reading and writing SQL or experience with Oracle databases and related software.
• Excellent written and verbal communication skills, with the ability to explain complex financial concepts to a broad range of people.
• Strong customer service orientation.
• Ability to work collaboratively with cross-functional teams and external key‑holders.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information, including all work history up to ten years and education details, even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position is being re‑advertised. Previous applicants need not reapply.

This position is being advertised as open until filled.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.

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