Account Director Senior Enterprise

Location: WORKS FROM HOME, CA, US; WORKS FROM HOME, CO, US; WORKS FROM HOME, WA, US

Company: Lumen Technologies

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

As an Account Director Senior with Lumen, you will be responsible for managing business development activities for high-profile named accounts that lead to the expansion and growth of new business. You will be accountable for the coordination and strategy on assigned key account(s) and responsible for the overall development and implementation of the account plan.

Location

Candidates for this position must reside in California, Colorado, or Washington.

Requires at least 50% of time conducting sales activities outside of the office.

The Main Responsibilities

• Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed established sales and revenue quotas; provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Broadens and deepens existing customer relationships to gain strategic positioning and retain existing revenue while attaining additional business.
• Provides input to sales management about trends and changes within the customer’s organization and makes recommendations for future actions necessary to improve the company’s position with the customer.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements.
• Demonstrates knowledge of the company’s entire product suite, with in-depth knowledge of certain products and/or services.
• Drives account management responsibilities including solution creation, solution offering, configuration management, order issuance, service delivery, service management, and revenue recognition.
• Demonstrates a balance of strategic and tactical thought leadership.

What We Look For in a Candidate

Required:

• 10 years of sales experience in the technology or telecommunications industry selling to high-profile named accounts.
• Knowledge and understanding of the telecom industry's competitive landscape.
• Strong communication, written, and formal presentation skills, and proficiency in closing selling.
• Self-motivated, proactive, results-oriented professional with the ability to work with minimal direction.
• Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint.
• At least 50% of time conducting sales activities outside of the office.

Preferred:

• Experience with Salesforce.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary by location. Individual pay is based on skills, experience, and other relevant factors.

Location-based pay ranges:

• $132,847 - $177,122 in CO
• $139,166 - $185,552 in CA and WA

Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits, and other perks that enhance your physical, mental, emotional, and financial wellbeing. We’ll answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives, and/or sales compensation) as you move through the selection process.

Background screening may include checks for criminal records, motor vehicle reports, or drug screening, depending on position requirements. For more information, refer to the Post Offer section of our FAQ page. Background results will be evaluated on a case-by-case basis.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, and how individuals may request access to or deletion of their personal data.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for removing this information.

Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter an offer that requests payment in exchange for employment at Lumen, it is not for employment with us, but may relate to another company with a similar name.

Job Segment: Telecom, Telecommunications, Business Development, Outside Sales, Account Manager, Technology, Sales

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