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Commercial Underwriting Director, Programs - Hybrid/Remote Opportunity

The Mutual Group, WorkFromHome, MA, United States


Overview

Join to apply for the Commercial Underwriting Director, Programs - Hybrid/Remote Opportunity role at The Mutual Group .

The Underwriting Director for Programs leads the overall strategy, execution, and profit and loss performance of the GuideOne Programs business unit. This role ensures alignment of long-term strategic and financial goals with effective business processes to successfully manage delegated authority arrangements.

Responsibilities

  • Develop and implement strategic plans to expand and enhance programs in alignment with organizational objectives.
  • Oversee daily operations and performance of programs, driving efficiency, effectiveness, and quality outcomes.
  • Optimize program structure and underwriting capacity to minimize volatility and drive sustainable, long-term growth in premium and surplus.
  • Manage Programs team of underwriters and support staff who handle day-to-day underwriting and distribution activities.
  • Cultivate key MGA and broker relationships to ensure an optimal portfolio generating steady growth and profit.
  • Design and develop internal capabilities that support underwriting and stewardship of profitable programs.
  • Collaborate with Analytics, Programs team, and other resources to monitor top and bottom-line results and identify appropriate actions as needed, including management of authority, pricing, terms and conditions, appetite, and guidelines.
  • Manage budget for the programs team to ensure delivery of target expense ratio.
  • Collaborate with other functional teams to ensure proper governance and oversight.
  • Develop and refine program audit protocols to maintain underwriting integrity and regulatory compliance.
  • Serve as a strategic advisor to executive leadership on the MGA market landscape, competitive positioning, and emerging opportunities.
  • Represent the company at industry events, conferences, and MGA partner meetings, effectively communicating value, vision and strategy in the marketplace.

Qualifications

  • Experience: Minimum of 5+ years of Program experience in the insurance industry, with at least 2+ years in a management or leadership role.
  • Education: Bachelor’s preferred, but not required.

Skills & Knowledge

  • Proven leadership skills with the ability to inspire teams and influence stakeholders.
  • Strategic mindset with the ability to translate long-term vision into actionable initiatives.
  • Expertise in budgeting, financial management, and P&L oversight.
  • Excellent verbal and written communication skills with the ability to clearly convey complex concepts.
  • Strong analytical and problem-solving skills to evaluate risks, interpret data, and support sound decision-making.
  • Demonstrated negotiation expertise with a track record of securing favorable agreements.
  • Deep knowledge of insurance operations, risk management, and business operations.

Compensation

  • $138,000 - $175,000 commensurate with experience, plus bonus eligibility

Benefits

  • Competitive base salary plus incentive plans for eligible team members
  • 401(K) retirement plan with company match up to 6%
  • Free basic life and AD&D, long-term disability and short-term disability insurance
  • Medical, dental and vision plans
  • Wellness incentives
  • Generous time off program including personal, holiday and volunteer PTO
  • Flexible work schedules and hybrid/remote options for eligible positions
  • Educational assistance

Additional

  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Finance and Sales
  • Industry: Insurance

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