
Commercial Underwriting Director, Programs - Hybrid/Remote Opportunity
The Mutual Group, WorkFromHome, MA, United States
Overview
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The Underwriting Director for Programs leads the overall strategy, execution, and profit and loss performance of the GuideOne Programs business unit. This role ensures alignment of long-term strategic and financial goals with effective business processes to successfully manage delegated authority arrangements.
Responsibilities
- Develop and implement strategic plans to expand and enhance programs in alignment with organizational objectives.
- Oversee daily operations and performance of programs, driving efficiency, effectiveness, and quality outcomes.
- Optimize program structure and underwriting capacity to minimize volatility and drive sustainable, long-term growth in premium and surplus.
- Manage Programs team of underwriters and support staff who handle day-to-day underwriting and distribution activities.
- Cultivate key MGA and broker relationships to ensure an optimal portfolio generating steady growth and profit.
- Design and develop internal capabilities that support underwriting and stewardship of profitable programs.
- Collaborate with Analytics, Programs team, and other resources to monitor top and bottom-line results and identify appropriate actions as needed, including management of authority, pricing, terms and conditions, appetite, and guidelines.
- Manage budget for the programs team to ensure delivery of target expense ratio.
- Collaborate with other functional teams to ensure proper governance and oversight.
- Develop and refine program audit protocols to maintain underwriting integrity and regulatory compliance.
- Serve as a strategic advisor to executive leadership on the MGA market landscape, competitive positioning, and emerging opportunities.
- Represent the company at industry events, conferences, and MGA partner meetings, effectively communicating value, vision and strategy in the marketplace.
Qualifications
- Experience: Minimum of 5+ years of Program experience in the insurance industry, with at least 2+ years in a management or leadership role.
- Education: Bachelor’s preferred, but not required.
Skills & Knowledge
- Proven leadership skills with the ability to inspire teams and influence stakeholders.
- Strategic mindset with the ability to translate long-term vision into actionable initiatives.
- Expertise in budgeting, financial management, and P&L oversight.
- Excellent verbal and written communication skills with the ability to clearly convey complex concepts.
- Strong analytical and problem-solving skills to evaluate risks, interpret data, and support sound decision-making.
- Demonstrated negotiation expertise with a track record of securing favorable agreements.
- Deep knowledge of insurance operations, risk management, and business operations.
Compensation
- $138,000 - $175,000 commensurate with experience, plus bonus eligibility
Benefits
- Competitive base salary plus incentive plans for eligible team members
- 401(K) retirement plan with company match up to 6%
- Free basic life and AD&D, long-term disability and short-term disability insurance
- Medical, dental and vision plans
- Wellness incentives
- Generous time off program including personal, holiday and volunteer PTO
- Flexible work schedules and hybrid/remote options for eligible positions
- Educational assistance
Additional
- Seniority level: Director
- Employment type: Full-time
- Job function: Finance and Sales
- Industry: Insurance
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