Director, People Business Partner, Popeyes, US&C

Overview

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Position

Director, People Business Partner, Popeyes, US & C
Region: US & Canada
Location: Miami, FL
Position Overview

The Director, People Business Partner (PBP) will serve as a strategic advisor and thought partner to Popeyes’ US & Canada corporate leadership team. This role is responsible for driving organizational effectiveness, talent strategies, and people initiatives that enable business performance and growth. The Director will partner closely with senior leaders to align people strategies with business objectives, while ensuring a strong, inclusive, and compliant employee experience.

Candidates should be comfortable working onsite 5 days per week. RBI follows a 5 day, in-office work schedule to support collaboration. This role will be based out of our brand new Popeyes office in Miami, FL (33126).

Responsibilities

• Build trusted, consultative relationships with senior leaders to proactively identify talent, organizational, and capability gaps; recommend solutions; and drive execution across recruitment, retention, and employee development.
• Partner with leaders to define, design, and evolve optimal organizational structures aligned to business strategy.
• Provide strategic guidance on workforce planning, succession planning, and organizational redesign.
• Lead the rollout, facilitation, and calibration of core HR programs, including talent assessments, salary reviews, performance and target setting, 360° feedback, and engagement action planning.
• Partner with Talent Acquisition to support recruitment strategy, selection, and onboarding for corporate roles within the assigned client group.
• Collaborate with leaders to develop and retain high-potential talent and build strong leadership pipelines.
• Leverage people data and analytics to generate insights, inform decision-making, and track key performance and talent metrics.
• Partner with Compensation Execution to manage headcount planning and budget alignment for assigned client groups.
• Develop and execute change management and communication plans to support business transformations and people initiatives.
• Act as a change leader, ensuring clarity, alignment, and engagement across impacted teams.
• Provide guidance on employee relations matters, performance management, and conflict resolution for assigned client groups.
• Ensure compliance with applicable local, state/provincial, and federal employment and labor laws.
• Evaluate and recommend enhancements to HR policies, programs, and processes to ensure effectiveness, consistency, and compliance.

Qualifications & Skills

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• 10+ years of progressive HR experience, including experience in a senior HR or People Business Partner role.
• Strong working knowledge of core HR disciplines, including employee relations, talent management, performance management, compensation practices, organizational design, and employment/labor laws.
• Demonstrated ability to influence and coach senior leaders while balancing business needs and employee experience.
• Proven problem-solving and analytical skills, with the ability to assess risk, evaluate alternatives, and implement practical solutions.
• Highly skilled in managing sensitive situations, conflict resolution, and complex employee relations issues.
• Strong communication, facilitation, and change management capabilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with Workday preferred.
• Expected travel to other RBI offices ~10-15%

Benefits

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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