Director UI/UX - Website & eCommerce

Summary:

We areseekingan experienced and inspiringDirector of UI/UXto define and lead the design vision for our enterprise website and eCommerce platforms. This roleis responsible forcreating intuitive, accessible, andhighperformingdigital experiences that drive conversion, loyalty, and brand differentiation.

You will lead a multidisciplinary design organization and serve as a key strategic partner to product, engineering, marketing, and analytics leaders.This role sits within Brand Performance & Strategy and partners day-to-day with eCommerce, Product, and Engineering. You will lead the UX vision and standards for web and eCommerce while working through a mix of dedicated and matrixed resources to deliver.

Duties and Responsibilities:

• Define and own the UI/UX visionfor web and eCommerce experiences, aligning design strategy with business and customer goals.
• Lead and mentor a UX teamand influence partner resources (UI, research, and analytics) to deliver against priorities.
• Championuser-centereddesign, ensuring experiences are intuitive, inclusive, and optimized acrossdevices.
• Own end-to-end journey experiencefrom clickthrough checkout, ensuring clarity, trust, and conversion.
• Set UX standards and experience qualitygates for key journeys, including accessibility, performance, and brand consistency.
• Drive personalization and optimization, partnering witheCommerce,product and data teams todesigntailored,high impactexperiences.
• Establish and govern design systems, ensuring consistency, scalability, and adherence to brand standards.
• Leverage research and data, including usability testing, analytics, and experimentation, to continuously improve experiences.
• Collaborate closelywitheCommerce lead,engineeringand product teams to ensurehighqualityexecution from concept throughlaunch.
• Represent UX leadershipin roadmap planning and executive discussions.
• Additional duties as assigned.

Skills and Competencies:

• Proven success leading design for enterprise orhightrafficweb and eCommerce platforms.
• Strong portfoliodemonstratingconversionfocused,user-focused,user-centereddesign.
• Deepexpertisein design tools, prototyping, and research methodologies.
• Experience working in agile,cross-functional environments.
• Strong knowledge of accessibility standards (WCAG), responsive design, and performance considerations.
• Strongtrack recordpartnering with engineering teams to ship high-quality experiences at speed.

Minimum Qualifications:

• 8+ years of experience in UI/UX design, including 3+ years in apeopleleadershiprole.

Preferred Qualifications:

• Experience with personalization platforms (e.g., Dynamic Yield, Adobe Target, Optimizely).
• Familiarity with eCommerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce,Shopify Plus).
• An understandingofSEO, AEO, and structured data as they relate to UX.
• Background in B2C, omnichannel retail, or digital experience design.

Location: This position will be based out of our offices in Irving, TX or our headquarters in Boca Raton, FL. We follow a 4 days onsite and 1-day remote schedule.

Travel:

• Occasionally, less than 25%.

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