Logo
job logo

Director, CX Intelligence & Autonomous AI Platforms

Amazon, Seattle, WA, United States


A leading technology firm in Seattle seeks a Director for Customer Experience Improvement to lead a global team focusing on AI-driven solutions and customer service excellence. The role involves strategic product leadership, aiming to eliminate defects upstream and enhance customer experiences downstream. The ideal candidate has extensive experience in product management and autonomous agents, with a strong emphasis on innovation and technical vision. Competitive salary with comprehensive benefits offered.
#J-18808-Ljbffr