Director – Software, Internet, & Media

In the United States - San Francisco | New York | Atlanta

Simon-Kucher's sole focus is on unlocking better growth for our clients, increasing their long-term sales, value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales.

Our consulting teams are made up of industry-leading strategists with extensive experience in Technology, Media and Telecom (TMT), including Energy & Utilities, Media & Entertainment, Software, Internet & Technology, and Telecommunications. Thanks to our talent and expertise, we are equipped to respond to the most pressing challenges in the TMT sector, providing clear, and actionable guidance to our clients using data, deep analytics, research, and behavioural science. Our TMT consulting offerings are strengthened by a team of dedicated Partners and Consultants globally.

Whether it’s designing growth strategies, optimizing product pricing, or rebuilding sales organisations for today’s business realities, we bring a wealth of knowledge, experience and pragmatism to every business challenge. We are looking for talented individuals to support and amplify the growth of this dynamic TMT team in North America.

What Makes Us Special

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a start‑up feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s from home or in the office.
• Prioritise your health and well‑being. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.
• Work in a values‑driven culture. At Simon‑Kucher, our vision is to become the world’s leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture and drive how and why we do things.

How You Will Create An Impact

As a Director at Simon‑Kucher, you will be a critical member of our TMT leadership team in North America with focus in the Software, Internet & Media industry, driving value‑based outcomes and creating impact in key areas.

Strategic Focus Area

• Develop and implement strategies across packaging, pricing, monetisation models, product launch, sales force effectiveness, and customer base management.
• Build, execute, scale and manage project delivery leveraging a depth of content knowledge and client relationship‑building skills with expertise in the TMT sector.
• Contribute to the growth of Simon‑Kucher’s TMT sector by driving client relationships, supporting thought leadership, identifying follow‑on engagement & business development opportunities.

Client Relationship Management

• Develop and maintain trusted, credible senior‑level advisory relationships by delivering high‑quality, tailored recommendations and strategic advice that our clients can execute to realise benefits.
• Effectively engage senior client audience at all stages of their commercial growth strategy, obtaining buy‑in for the recommendations.
• Lead and manage client projects from planning through execution, ensuring alignment with client needs, driving project delivery and managing costs, margins and resources effectively.
• Manage multiple engagements and project teams, providing coaching, training and feedback to ensure team development and project success.

Thought Leadership

• Develop and deliver new thought leadership content (white papers, research, case studies, frameworks etc.) in collaboration with peers and Partners in the TMT practice.
• Be a leader in the firm and play an integral role in the evaluation and integration of new TMT consultants.
• Stay abreast of current business and industry trends relevant to our clients’ businesses.
• Analyse existing processes and tools and recommend opportunities for continued improvement.

Team Leadership

• Lead and mentor project teams to desired end‑goal by defining clear roles and responsibilities, demonstrating strong project management approach and execution cadence, and being the primary point of contact for client teams.
• Create engagement work‑plans and guide the team through the project activities, including oversight of primary/secondary research, and qualitative plus quantitative analysis to obtain key insights, findings and take‑aways for clients.
• Define project goals, roles and responsibilities while ensuring effective execution through strong project management practices.
• Oversee the work and outputs of team members across multiple engagements, providing timely feedback and development support to junior consultants, balancing project timelines and deliverable quality.
• Coach and develop consultants staffed on projects to develop data‑driven, innovative insights and actionable recommendations that deliver client impact.

Business Development

• Actively participate in proposal development and pre‑sales meetings with potential new clients to address their needs, priorities and challenges, while expanding SK’s commercial growth strategy footprint, offerings and client base.
• Support in identifying and pursuing new business opportunities through lead generation, new content creation, participating in end‑to‑end proposal development and client pitches.
• Expand relevant new capabilities, tactics and tools that our clients need to advance their business goals.

Your Profile

Outstanding drive, determination and desire to be part of a growing, top‑tier consulting firm and becoming a partner/shareholder at the firm.

Education & Experience

• An undergraduate degree is required; MS, MA, MBA or other advanced degree is preferred.
• Minimum 8+ years of experience in a professional services environment, ideally in management consulting, serving the Technology, Media & Telecom industry; software and internet sector specialisation a plus.
• Access to an existing network within the TMT industry in North America is a plus.

Skills

• Proven expertise in growth & commercial strategy, packaging, monetisation, marketing, value proposition development, distribution strategy and sales force effectiveness.
• Strong analytical skills with ability to distil insights/take‑aways from large sets of data.
• Effective ability to present and communicate findings and recommendations to a senior audience.
• Demonstrated record of achievement in selling and managing new and follow‑on engagements.
• Highly inclusive and empathetic approach to leadership and team management.
• Proven ability to build, grow and maintain a high‑performing consulting team.
• Record of accomplishment of managing multiple engagements, including work‑plans, deliverables and timelines.
• Strong interpersonal skills with ability to work seamlessly and collaboratively with various stakeholders.

Additional Considerations/Preferences

• Proven ability to build new thought leadership content.
• In‑office or client site presence 2–3 days per week in alignment with our hybrid working model.
• Ability to travel at least 25% of the time.

The pay range for this position in California is $225,000-$265,000/year and in New York is $215,000-$255,000/year. Compensation may vary depending on relevant experience, skills, geographic location and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance and 401(k) to eligible employees.

Simon‑Kucher is an Equal Employment Opportunity ("EEO") employer. Our employment decisions are made without regard to race, colour, religion, gender, national origin, age, disability, marital status, veteran or militarily status or any other legally protected status.

We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued and create better outcomes for everyone – our people, our clients and, of course, our business.

Simon‑Kucher North America Talent Acquisition Team

simon-kucher.com/careers

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