Global L&D SME Trainer Lead for Crypto

A leading cryptocurrency exchange is seeking an experienced professional to lead training and onboarding efforts in Atlanta, Georgia. The role requires a minimum of 5 years in production, strong expertise in customer experience, and exceptional problem-solving abilities. Key responsibilities include delivering training in diverse formats and optimizing processes to ensure operational excellence. This position also involves collaboration across teams and a commitment to continuous improvement, with some travel required.
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