Title Support Representative
CoWorx Staffing Services, Kennesaw, GA, United States
Title Support Representative
Coworx Staffing Services is looking to add a committed and meticulous Customer Service Representative to our Title Management team. You will be in charge of managing a large number of incoming and outgoing calls, helping clients with title management questions, resolving problems, and accurately processing title documentation in this high-volume call center setting. Strong attention to detail, outstanding communication skills, and a dedication to delivering a smooth and satisfying experience are all necessary for this position. Responsibilities
In a busy setting, manage a large number of incoming and outgoing calls to help clients with title-related questions and requests. Handle releases, reassignments, title transfers, and other paperwork in accordance with business and state regulations. Investigate, record, and monitor cases until title problems are addressed. Give clients accurate and comprehensive information regarding title procedures, rules, and specifications. Work together with government agencies, financial institutions, dealerships, and internal divisions to gather and confirm information. Utilize our Loan and Title Management platforms to meticulously enter data, update records, and monitor case progress. Ensure that all title-related tasks are completed appropriately and on schedule by adhering to corporate policies, processes, and regulatory compliance standards. Desired Background/Skills
A high school degree or its equivalent; further training or certification in a relevant discipline is advantageous. Demonstrated expertise in title management, customer service, or a similar profession; prior experience in a busy, fast-paced call center is also encouraged. Outstanding communication skills, both in writing and speaking. Outstanding accuracy, precision, and adherence to exacting protocols. Excellent problem-solving abilities and the capacity to manage complicated or complicated situations. Expertise with Microsoft Office Suite, title management software, and CRM systems. The capacity to prioritize work and efficiently manage time in a high-demand setting. It is advantageous to be familiar with state standards and title processing procedures. Other Information
Don't miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started! CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
Coworx Staffing Services is looking to add a committed and meticulous Customer Service Representative to our Title Management team. You will be in charge of managing a large number of incoming and outgoing calls, helping clients with title management questions, resolving problems, and accurately processing title documentation in this high-volume call center setting. Strong attention to detail, outstanding communication skills, and a dedication to delivering a smooth and satisfying experience are all necessary for this position. Responsibilities
In a busy setting, manage a large number of incoming and outgoing calls to help clients with title-related questions and requests. Handle releases, reassignments, title transfers, and other paperwork in accordance with business and state regulations. Investigate, record, and monitor cases until title problems are addressed. Give clients accurate and comprehensive information regarding title procedures, rules, and specifications. Work together with government agencies, financial institutions, dealerships, and internal divisions to gather and confirm information. Utilize our Loan and Title Management platforms to meticulously enter data, update records, and monitor case progress. Ensure that all title-related tasks are completed appropriately and on schedule by adhering to corporate policies, processes, and regulatory compliance standards. Desired Background/Skills
A high school degree or its equivalent; further training or certification in a relevant discipline is advantageous. Demonstrated expertise in title management, customer service, or a similar profession; prior experience in a busy, fast-paced call center is also encouraged. Outstanding communication skills, both in writing and speaking. Outstanding accuracy, precision, and adherence to exacting protocols. Excellent problem-solving abilities and the capacity to manage complicated or complicated situations. Expertise with Microsoft Office Suite, title management software, and CRM systems. The capacity to prioritize work and efficiently manage time in a high-demand setting. It is advantageous to be familiar with state standards and title processing procedures. Other Information
Don't miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started! CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.