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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,535,552,563,570],{"_435":434,"_439":524,"_470":471,"_462":525,"_248":526,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":530,"_473":531,"_436":129,"_487":532,"_478":533,"_489":442,"_490":484,"_492":534,"_494":495,"_496":497},["D",1773594000000],"LHH","Mortgage Servicing Customer Service Representative

LHH Recruitment is working with a mortgage servicing company in East Phoenix. This organization is in search of a customer service and client services representative to join their team. This role is Monday-Friday 7am-4pm, fully onsite. The hourly rate is up to $23/hr.\nThe ideal candidate will have strong communication skills, the ability to manage multiple tasks efficiently, and experience working in a fast-paced title or mortgage environment.\nKey Responsibilities:\nSet up new clients and establish new mortgage accounts accurately and efficiently\nCommunicate with borrowers and title companies via phone and email\nProvide timely and professional responses to customer inquiries regarding loan servicing\nReview and verify documentation to ensure accurate account setup\nMaintain detailed and accurate records in the servicing system\nCoordinate with internal departments to resolve account discrepancies\nEnsure compliance with company policies and mortgage servicing regulations\nAssist with processing incoming documentation and correspondence\nProvide exceptional customer service while maintaining confidentiality\nQualifications:\nPrevious customer service experience required; mortgage servicing or title experience preferred.\nStrong verbal and written communication skills\nAbility to handle a high volume of phone and email communication\nDetail-oriented with strong organizational skills\nProficient in Microsoft Office (Word, Excel, Outlook)\nAbility to work independently and as part of a team\nCompensation & Benefits:\nCompetitive pay (based on experience)\nStable MondayFriday schedule\nOpportunity to grow within a reputable mortgage servicing company\nPay Details: $45,000.00 to $48,000.00 per year\nSearch managed by: Cassandra Nienow Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply\nTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy\nThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:\nThe California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\nMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nMilitary connected talent encouraged to apply\nRef: US_EN_27_813275_3117693\n","Mortgage Servicing Customer Service Representative

LHH Recruitment is working with a mortgage servicing company in East Phoenix. This orga...",[529],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2894910757"],"Work at LHH","6 days ago","/jobs/2894910757-mortgage-servicing-customer-service-representative","/jobs?keyword=LHH",{"_435":434,"_439":536,"_470":471,"_462":463,"_248":537,"_446":538,"_433":434,"_113":539,"_437":199,"_438":199,"_472":471,"_448":199,"_449":540,"_431":546,"_473":474,"_436":129,"_487":547,"_478":548,"_489":539,"_490":549,"_492":493,"_494":550,"_496":551},["D",1774105200000],"LHH Talent - - Responsibilities: Handle inbound and outbound phone calls professionally; Review and verify auto loan application details and documentation; Identify and escalate potential fraud risks or suspicious findings; Maintain and update tracking spreadsheets related to daily workflow and loan status; Perform timely and accurate audits of auto loan files to support funding operations and compliance\n","LHH Talent - - Responsibilities: Handle inbound and outbound phone calls professionally; Review and verify auto loan application details and docume...","Auto Loan Customer Service Representative",[541],{"_458":459,"_454":542,"_452":543,"_456":544,"_460":545},"Albuquerque","Albuquerque, NM, United States, 87101","NM","87101",["B","2961929679"],"22 hours ago","/jobs/2961929679-auto-loan-customer-service-representative","Albuquerque, NM, United States","/jobs?location=Albuquerque%2C+NM%2C+United+States","/jobs?keyword=Auto+Loan+Customer+Service+Representative",{"_435":434,"_439":553,"_470":471,"_462":525,"_248":554,"_446":555,"_433":434,"_113":556,"_437":199,"_438":199,"_472":471,"_448":199,"_449":557,"_431":559,"_473":531,"_436":129,"_487":560,"_478":561,"_489":556,"_490":549,"_492":534,"_494":550,"_496":562},["D",1773910800000],"Customer Service Representative (NM)

$ 18 - $ 23 / Hour\nLocation: Albuquerque, New Mexico\nDepartment: Customer Service & Support\nType: Contract to Hire\nLHH Recruitment Solutions is partnering with a growing company in Albuquerque, NM that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $18.00-$23.00 per hour depending on experience.\nAs a Customer Service Representative, you will be the first point of contact customers. Verify customer demographics, provide accurate information regarding product details, verify payment information, provide receipt transaction emails to customers.\nKey Responsibilities

Answer inbound calls, make outbound calls, and email correspondences with customers.\nGuide customers through the order processing and product details.\nDocument all interactions in the CRM system with accuracy and attention to detail.\nEscalate complex issues to appropriate departments while maintaining ownership of the customer experience.\nAssist with outbound calls for follow-ups.\nAccount management, verification of information.\nProcess payment accordingly and provide itinerated receipt via email.\nSupport special projects and seasonal call volume surges as needed.\nRequired Qualifications

High school diploma or equivalent\n2 years of customer service experience or call center\nStrong communication and problem-solving skills.\nProficiency in Microsoft Office and CRM systems.\nBilingual in Spanish is a plus but not required.\nIf you meet the minimum requirements apply now!\nPay Details: $18.00 to $23.00 per hour\nBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.\nEqual Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply\nTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.\nThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:\nThe California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\nMassachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nRef: US_EN_27_813275_3119368\n","Customer Service Representative (NM)

$ 18 - $ 23 / Hour\nLocation: Albuquerque, New Mexico\nDepartment: Customer Service & Support\nType: Con...","Customer Service Representative (NM)",[558],{"_458":459,"_454":542,"_452":543,"_456":544,"_460":545},["B","2933336706"],"3 days ago","/jobs/2933336706-customer-service-representative-nm","/jobs?keyword=Customer+Service+Representative+%28NM%29",{"_435":434,"_439":564,"_470":471,"_462":525,"_248":565,"_446":555,"_433":434,"_113":556,"_437":199,"_438":199,"_472":471,"_448":199,"_449":566,"_431":568,"_473":531,"_436":129,"_487":560,"_478":569,"_489":556,"_490":549,"_492":534,"_494":550,"_496":562},["D",1773878400000],"Customer Service Representative (NM)

$ 18 - $ 23 / Hour\nLocation: Albuquerque, New Mexico\nDepartment: Customer Service & Support\nType: Contract to Hire\nLHH Recruitment Solutions is partnering with a growing company in Albuquerque, NM that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $18.00-$23.00 per hour depending on experience.\nAs a Customer Service Representative, you will be the first point of contact customers. Verify customer demographics, provide accurate information regarding product details, verify payment information, provide receipt transaction emails to customers.\nKey Responsibilities

Answer inbound calls, make outbound calls, and email correspondences with customers.\nGuide customers through the order processing and product details.\nDocument all interactions in the CRM system with accuracy and attention to detail.\nEscalate complex issues to appropriate departments while maintaining ownership of the customer experience.\nAssist with outbound calls for follow-ups.\nAccount management, verification of information.\nProcess payment accordingly and provide itinerated receipt via email.\nSupport special projects and seasonal call volume surges as needed.\nRequired Qualifications

High school diploma or equivalent\n2 years of customer service experience or call center\nStrong communication and problem-solving skills.\nProficiency in Microsoft Office and CRM systems.\nBilingual in Spanish is a plus but not required.\nIf you meet the minimum requirements apply now!\nPay Details: $18.00 to $23.00 per hour\nBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.\nEqual Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply\nTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

https://www.lhh.com/us/en/candidate-privacy .\nThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:\nThe California Fair Chance Act\nLos Angeles City Fair Chance Ordinance\nLos Angeles County Fair Chance Ordinance for Employers\nSan Francisco Fair Chance Ordinance\nMassachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nRef: US_EN_27_813275_3119368

",[567],{"_458":459,"_454":542,"_452":543,"_456":544,"_460":545},["B","2928769231"],"/jobs/2928769231-customer-service-representative-nm",{"_435":283,"_439":571,"_470":471,"_462":572,"_248":573,"_446":574,"_433":434,"_113":575,"_437":199,"_438":199,"_472":471,"_448":199,"_449":576,"_431":582,"_473":583,"_436":129,"_487":584,"_478":585,"_489":575,"_490":586,"_492":587,"_494":588,"_496":589},["D",1772902800000],"Dovenmuehle Mortgage","Customer Service Representative I\nFull time; Non-Exempt; 40 hours/week; Overtime as required.

Location: Lake Zurich, IL, US

Department: Customer Service

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

General Description\nResponsible for answering inbound calls from borrowers, third parties, and clients, answering questions, and performing loan maintenance requests.

Essential Functions and Duties

Maintain availability to answer inbound calls daily, answering various and complex inquiries concerning all aspects of loan servicing, and handling escalated issues from junior staff.

Appropriately refer inquiries and research requests to the applicable department or staff member.

Verify and change account information, process, and forward documentation requests to various internal departments, perform and request research on tax and insurance issues, process loan payments, resolve and explain billing issues, and verify tax and insurance disbursements.

Submit requests to initiate, correct, or resolve issues of payments, tax and hazard insurance, escrow accounts, purged loan information requests, loan payoff requests, transfer and conversion, and general research on lien releases.

Prepare and send account information and other correspondence to borrowers, clients, and other third parties.

Document all activity timely and accurately in appropriate databases.

Represent “Private Label” clients by using organizational names accurately when interacting with their customers.

Comply with the Code of Conduct and successfully completes annual regulatory training requirements.

Assist with outbound telephone call projects, such as welcome calls or task completion calls.

Maintain knowledge of current policies and procedures for each department within loan servicing and each Private Label client.

Maintain a minimum of 75 incoming calls per day with at least a 90% quality score.

Identify and communicate ideas for improved workflow, enhanced automation, and increased service levels.

Successfully complete annual regulatory compliance training.

Perform other related duties as assigned.

Required Qualifications

High school diploma or equivalent.

1+ years in a high-volume call center.

Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms.

Strong analytical and problem-solving skills and attention to detail/accuracy.

Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.

Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences, including an ability to explain complex matters to customers clearly and concisely.

Preferred/Other Qualifications

Knowledge of loan processing systems.

College degree or mortgage industry experience equivalent.

Benefits

Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.

Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.

401 (K) Plan with company match.

Paid Vacation, Sick, Personal and Holidays.

Physical Demands and Work Environment\nThe employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.

The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.

The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.

In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

#J-18808-Ljbffr\n","Customer Service Representative I\nFull time; Non-Exempt; 40 hours/week; Overtime as required.

Location: Lake Zurich, IL, US

Depar...","Customer Service Representative l",[577],{"_458":459,"_454":578,"_452":579,"_456":580,"_460":581},"Lake Zurich","Lake Zurich, IL, United States, 60047","IL","60047",["B","2810893381"],"Work at Dovenmuehle Mortgage","14 days ago","/jobs/2810893381-customer-service-representative-l","Lake Zurich, IL, United States","/jobs?keyword=Dovenmuehle+Mortgage","/jobs?location=Lake+Zurich%2C+IL%2C+United+States","/jobs?keyword=Customer+Service+Representative+l","actionData","errors"]