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Group Housing Coordinator | Playa Largo Resort & Spa

Shaner Hotel Group, Key Largo, FL, United States


Playa Largo Resort & Spa Front Desk Clerk

Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort & Spa, located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites, including 10 private bungalows, a 3-bedroom beach house, ballroom with private courtyard, private marina with boat ramp, a full-service spa, salon, wedding lawn, sports courts, and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars including an upscale steak house, fresh seafood restaurant, ceviche & sushi bar, in-room dining, full banquet and catering department, pool & beach bar, and a sunset terrace. Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brandsincluding hotel development, design and construction, e-commerce, and revenue management. Job Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain knowledge of all hotel services/features and hours of operation. Maintain complete knowledge in the use of all office equipment, computer, and manual systems. Maintain confidentiality and security of specified hotel information, correspondence, reports and files. Familiarization with current customers and hotel accounts. Working knowledge of the front desk and desk operations. Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned. Qualifications

High school graduate. Minimum 1-year administrative experience. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to provide legible communication. Computer skills. Previous guest relations training. Familiarity with preparing statistical reports.