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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[522,540,550,569,589],{"_435":283,"_439":523,"_468":469,"_460":524,"_248":525,"_446":526,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":527,"_431":533,"_471":534,"_436":129,"_485":535,"_476":536,"_487":488,"_489":537,"_491":538,"_493":539,"_495":496},["D",1774105200000],"Gainwell Technologies","Bilingual Healthcare Customer Service Representative - Remote Florida\nDate: Mar 16, 2026

Location:

Tallahassee, FL, US, 32301-5020

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary\nAs a Bilingual Healthcare Customer Service Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well‑being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.

Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.

Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.

Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.

Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for

Bilingual proficiency in English and Spanish is required

2 or more years of customer service experience in any industry

Knowledge of basic help desk software, computer software and Microsoft Office applications

Strong problem‑solving skills to bring inquiries to effective resolution

Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally

Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role

Call Center Hours of Operation: 7:00 AM – 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.

This is a remote position for candidates living in the state of Florida

Video cameras must be used during all interviews, as well as during the initial week of orientation.

Full‑time (40 hours a week)

Most benefits start on first day of employment

Remote (work from home)

In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.

To Test your internet download and upload speed:

Go to Google

Search for Internet Speed Test or click here .

“This posting is intended for pipelining. We will accept applications on an ongoing basis.”

The pay range for this position is $37,440 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job‑related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full‑time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

#J-18808-Ljbffr\n","Bilingual Healthcare Customer Service Representative - Remote Florida\nDate: Mar 16, 2026

Location:

Tallahassee, FL, US, 32301-502...",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_484":532},"Tallahassee","Tallahassee, FL, United States, 32318","FL","32318",["B","2961916447"],"Work at Gainwell Technologies","1 days ago","/jobs/2961916447-bilingual-healthcare-customer-service-representative-remote-florida","Tallahassee, FL, United States","/jobs?keyword=Gainwell+Technologies","/jobs?location=Tallahassee%2C+FL%2C+United+States",{"_435":283,"_439":541,"_468":469,"_460":524,"_248":542,"_446":543,"_433":434,"_113":544,"_437":199,"_438":199,"_470":469,"_448":199,"_449":545,"_431":547,"_471":534,"_436":129,"_485":535,"_476":548,"_487":544,"_489":453,"_491":538,"_493":494,"_495":549},["D",1774108800000],"Call Center Representative - Healthcare - Remote US\nLocation: Any city, ID, US, 99999

Work Mode: Virtual (Exception only)

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary\nAs a Call Center Representative – Healthcare at Gainwell, you will support members by delivering high-quality customer service in a fast-paced, high-volume environment. You will handle inbound calls, resolve inquiries, and ensure accurate documentation while helping improve access to critical healthcare services. This role is ideal for individuals who thrive in structured environments, enjoy helping others, and can manage multiple tasks efficiently.

Your role in our mission

Handle high-volume inbound calls from members, providers, and stakeholders

Resolve inquiries related to healthcare services, eligibility, and claims, escalating complex cases as needed

Accurately document interactions in systems while maintaining quality and compliance standards

Meet or exceed performance metrics, including call quality, productivity, and attendance

Collaborate with team members and leadership to improve processes and enhance the customer experience

What we're looking for

2+ years of call center or customer service experience, preferably in a high-volume environment

Experience supporting Medicaid, healthcare, or claims-related inquiries

Strong verbal and written communication skills with a focus on professionalism and empathy

Ability to multitask, navigate multiple systems, and document while on live calls

Basic proficiency with Microsoft Office and computer systems

What you should expect in this role

100% work from home (remote) position (must reside in Idaho)

Scheduled 8-hour shifts between 7:00 AM – 7:00 PM MST, Monday–Friday

High-volume call environment requiring extended periods on the phone

Full-time (40 hours/week) with structured training and onboarding

Video camera required during interviews and initial training

The pay range for this position is$28,500.00-$40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

#J-18808-Ljbffr\n","Call Center Representative - Healthcare - Remote US\nLocation: Any city, ID, US, 99999

Work Mode: Virtual (Exception only)

It take...","Call Center Representative - Healthcare - Remote Idaho",[546],{"_458":459,"_454":455,"_452":453,"_456":457},["B","2961881908"],"/jobs/2961881908-call-center-representative-healthcare-remote-idaho","/jobs?keyword=Call+Center+Representative+-+Healthcare+-+Remote+Idaho",{"_435":283,"_439":551,"_468":469,"_460":552,"_248":553,"_446":554,"_433":434,"_113":555,"_437":199,"_438":199,"_470":469,"_448":199,"_449":556,"_431":561,"_471":562,"_436":129,"_485":563,"_476":564,"_487":565,"_489":559,"_491":566,"_493":567,"_495":568},["D",1773695018000],"Foundever","

Spanish Bilingual Healthcare Customer Service Associate (Remote, Conneticut, US)

Spanish Bilingual Work At Home Healthcare Customer Service Representative

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference

As a Sapnish Bilingual Customer Service Representative, you will play a vital role in assisting customers with their health plans and coverage for a well-known benefits company. As a customer advocate, you will compassionately address customer inquiries, troubleshoot issues, share product and service information, and ensure exceptional overall satisfaction. Join us in making a difference in our customers’ experiences!

Please note: This position is currently open to candidates who reside in Connecticut only.

Why You Should Join Us:

Weekends off! Our shifts run Monday through Friday
Pay starts at $20 per hour
The flexibility of a remote work environment
100% paid training
We provide the equipment!
Ongoing training and skill development
Comprehensive Benefits that include 401(k) matching, health, dental, vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.

Employee Assistance Program (EAP)
Internal growth and career advancement, 93% of our management team is promoted from within our company

What We are Looking For:

Speak and writte both Spanish and English fluently
Excellent listening and communication skills both written and verbal

Ability to multitask and navigate between screens efficiently while assisting customer
Enjoys working independently or with a team
Must be 18+ years of age
High school diploma (or GED equivalent)
Must pass a criminal background

The flexibility to work various shifts, including nights, evenings and weekends

Key Skills:

Handle inbound customer service calls
Understanding and striving to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications

Ability to navigate system tools to search for answers & information

Home Setup Requirements:

A hardwired connection with an internet Speed of 25.0 Mbps download speed and 10.0 Mbps upload speed
A quiet, distraction-free space is essential; webcam video presence will be required during training and production

About Foundever 

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Military Partners 

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

","

Spanish Bilingual Healthcare Customer Service Associate (Remote, Conneticut, US)

Sp...","Spanish Bilingual Healthcare Customer Service Associate (Remote, Conneticut, US)",[557],{"_458":459,"_454":558,"_452":559,"_456":560},"Remote","Remote, Conneticut, United States","Conneticut",["B","2786378293"],"Work at Foundever","5 days ago","/jobs/2786378293-spanish-bilingual-healthcare-customer-service-associate-remote-conneticut-us","Spanish Bilingual Healthcare Customer Service Associate (Remote, ...","/jobs?keyword=Foundever","/jobs?location=Remote%2C+Conneticut%2C+United+States","/jobs?keyword=Spanish+Bilingual+Healthcare+Customer+Service+Associate+%28Remote%2C+...",{"_435":434,"_439":570,"_468":469,"_460":571,"_248":572,"_446":573,"_433":434,"_113":574,"_437":199,"_438":199,"_470":469,"_448":199,"_449":575,"_431":581,"_471":582,"_436":129,"_485":583,"_476":584,"_487":574,"_489":585,"_491":586,"_493":587,"_495":588},["D",1774141200000],"Stride 2 Hire Staffing Agency","load_list_page(event)\" rel=\"noopener noreferrer\" href=https://stride2hire.zohorecruit.com/jobs/Careers> Job listing\nJob details\nJob Information

Date Opened

06/10/2023\nIndustry

Customer Service\nJob Type

Work From Home\nWork Experience

0-1 year\nCounty

Mobile\nRemote Job\nAbout Us

Our blended talents spanning the Real Estate, Finance, Healthcare, Technology, Transportation, Logistics, Hospitality, Food and Beverage industries provide us a unique position.\n?\nHeadquartered in sunny Florida, USA, our executive board can harness the intersection of the Americas, Latin America, Europe and the Caribbean, not forgetting other world economies, including both Asia and Africa.\n?\nAs a family owned business spanning multiple generations, we understand the importance of work-life balance and flexibility.\nJob Description

This is a remote position.\nCustomer Service

Inbound, Billing & Customer Support Calls

Telemarketing Experience Preferred\nJob ID# A1001\nLeverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home!\nAbout\nStride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your

work from home

dream. When you own your own business, you're the boss.\nWHAT TO EXPECT:

What's Needed to Provide Customer Support for this Client - Assisting callers with billing inquiries - Determining offerings customers are missing - Making upgrade and add-on service recommendations - Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC) - Coding sales accurately and completely\nWHAT IT TAKES TO SUCCEED:

Must-Have Qualities and Capabilities - Familiarity with company processes and policies - Clear, confident and professional communication skills to build trust and rapport - Understanding of \"client call flow\" - Quick-thinking management of client needs - Assertiveness to promote additional products and services - Empathy and a sincere desire to assist and prioritize the customer - Tenacity to understand and deliver on customers' needs\nEDUCATION NECESSARY:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own\nboss.\nWHAT YOU'LL BE DOING:

Providing great inbound, billing customer service calls.\nWHAT YOU NEED TO GET STARTED:

- Apply\n- A computer\n- High Speed wired Internet (No WiFi)

- Phone with headset

- Pass a background screening

This is not an offer of employment.

Requirements

Background Screening

Have no felonies or fraudulent behaviors.

PC Requirements

A desktop/tower computer with a separate monitor is recommended.

Dual boot machines, Netbooks, and Tablets are prohibited from use.

All-in-One computers are not currently compatible with any client programs.

CPU Speed\nDual-core 2.8 GHz or better or\nIntel i class or AMD Phenom X2 class or better\nAtom, Celeron, Pentium and Opteron processors are notpermitted\nHard Drive 20 GB or more of available space\n60 GB or more of total space\nMemory 4 GB of RAM or better\nOperating System Windows 7 or Windows 10\nWindows 8/8.1 not supported by some clients\nStandard Connection and Speed Hard-wired connection (no wireless)\nMinimum 10 mbps download / Minimum 3 mbps upload\nMaximum Latency Threshold 120 milliseconds (ms)\nMonitor Recommendations\n1280 x 1024 (SXGA) screen resolution\n1920 x 1080 (Full HD or 1080p)\nDual monitors may be required on some client programs\nMac Requirements

Macs must have an Ethernet port

MacBook Air and Mac USB-C ports will not be supported

Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows

operating systems) MUST be installed.

Accessories, Software and Internet/Phone Service Providers

REQUIRED ACCESSORIES

USB headset with microphone (required for Certification)\nLogitech, Plantronics, Microsoft, or similar brands recommended.\nSuggestions:

Plantronics PLNAUDIO478 USB

Logitech USB H570e

Jabra UC VOICE 150

Hard-wired Telephone and headset (required for Production/Servicing)\nPlantronics S12 or similar recommended\nSOFTWARE

Internet Explorer 8, 9, 10, or 11 on

Windows 7, 8 or 10

Certain client programs may require specific versions of

Windows. Windows 8/8.1 not supported by some clients.

(Optional) Mozilla Firefox or Chrome for Windows

Microsoft Security Essentials for

Windows 7; Windows Defender for

Windows 8 or 10

Other security software may be incompatible and should be

avoided. Technical support may be refused if your company's

software configuration is not compatible with the Arise

Platform or is determined to cause incompatibilities with client

required servicing software.

INTERNET AND PHONE SERVICE PROVIDERS

Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection

The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted.

Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.

Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.

USB connected modems are not supported.

Hard-wired land line telephone service

Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types

of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP.

The service should be connected directly from the wall to your telephone.

Softphones and cell phones are not permitted.

The servicing telephone line should not interface at any point with the computer.

All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long

distance, if necessary

please see page 7 for details).

Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number.

Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long- distance service plans are recommended and available from most carriers to avoid per-minute charges.

A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG.

Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select.

Benefits

Work from home\nDetermine your own work schedule\nScalable income opportunity

","load_list_page(event)\" rel=\"noopener noreferrer\" href=https://stride2hire.zohorecruit.com/jobs/Careers> Job listing\nJob details\nJob Information