Asset Protection Associate - Sun Valley Mall

J. C. Penney - - Responsibilities: Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics; Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed; Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed; Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise; Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement