Chat Customer Support Representative - AT&T
OneTouch Direct, Tampa, FL, United States
Chat Customer Support Representative
Welcome to OneTouch Direct
where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner. Your Role Will Include: Responding to customer inquiries via chat with a friendly and professional demeanor. Resolving issues and providing information about AT&T products and services. Handling customer complaints and questions effectively, ensuring satisfaction. Maintaining a positive attitude while managing multiple chat interactions simultaneously. Documenting conversations and ensuring follow-up where necessary.
Welcome to OneTouch Direct
where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner. Your Role Will Include: Responding to customer inquiries via chat with a friendly and professional demeanor. Resolving issues and providing information about AT&T products and services. Handling customer complaints and questions effectively, ensuring satisfaction. Maintaining a positive attitude while managing multiple chat interactions simultaneously. Documenting conversations and ensuring follow-up where necessary.