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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Pennymac is looking for solution-focused, patient, and proactive listeners to join our Customer Service team. Taking care of our customers is at the core of every decision we make. Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely. Additionally, CSRs have the opportunity and are expected to cross-sell Pennymac products to existing qualified customers. All CSRs are provided training support through dedicated coaches and a structured internal training program to ensure professional success.\nThe CSR role is a full-time hourly position starting at $20/hour with a performance incentive plan to potentially earn an extra $400-$500+ per month. Pay ranges provided on job boards (e.g., Indeed, LinkedIn) may not accurately reflect Pennymac's compensation for this role.\nAs a Customer Service Representative, you will:\nProvide exceptional support to our customers through polite and informative phone interactions in an inbound high volume call center environment\nProvide account information to customers including, but not limited to, inquiries regarding loan payments, escrow, taxes, payoffs, and loan documents\nConduct research to resolve and respond to customer inquiries accurately\nInteract cross-departmentally to resolve customer requests, including escalations\nPerform other related duties as assigned\nDemonstrate behaviors that are aligned with the organization's desired culture and values\nTraining:\nStructured 8 week training is provided in office and full attendance is a condition of employment\nDirect coaching and support is provided throughout training to improve skills and build confidence and independence in the CSR role\nTraining is typically conducted Mon-Fri from 7:00 am - 4:00 pm PST\nPost-Training Schedule:\nCSRs will be assigned one of the below standard shifts:\n6:00 am - 3:00 pm PST Only\n7:00 am - 4:00 pm PST & CT\n8:00 am - 5:00 pm PST & CT\n9:00 am - 6:00 pm PST & CT\nOvertime Requirements:\nNormally 2 half-day shifts on Saturdays each month\nAn additional hour during peak call volume days (e.g., Mondays, mid-month, end of the month)\nWhat You'll Bring:\nDemonstrate patience, kindness, and understanding for customers during all interactions\nEasily navigate multiple screens, find relevant data, and communicate clearly to customers\nComputer proficiency, including Word and Excel\nDeliver timely and accurate information in a fast-paced environment\nCritically think with strong negotiation and problem solving skills, mathematical aptitude, and sound judgment\nMake decisions independently within set policy and procedures\nMortgage and/or financial services industry experience is a plus\nBi-lingual Spanish is a plus; additional per-call compensation may apply\nWhy You Should Join:\nAs one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.\nBenefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:\nComprehensive Medical, Dental, and Vision\nPaid Time Off Programs including vacation, holidays, illness, and parental leave\nWellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)\nRetirement benefits, life insurance, 401k match, and tuition reimbursement\nPhilanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships\nTo learn more about our benefits visit: https://pennymacnews.page.link/benefits\nFor residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information\nCompensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:\nLower in range - Building skills and experience in the role\nMid-range - Experience and skills align with proficiency in the role\nHigher in range - Experience and skills add value above typical requirements of the role\nSome roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.\nSalary\n$36,000 - $45,000\nWork Model\nOFFICE

","Customer Service Representative

Pennymac is looking for solution-focused, patient, and proactive listeners to join our Customer Service te...",[529],{"_458":459,"_454":455,"_452":530,"_456":457,"_460":531},"Carrollton, TX, United States, 75006","75006",["B","2954547244"],"Work at USA Jobs","1 days ago","/jobs/2954547244-customer-service-rep-i","/jobs?keyword=USA+Jobs",{"_435":434,"_439":538,"_470":471,"_462":539,"_248":540,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":548,"_473":549,"_436":132,"_487":550,"_478":551,"_489":442,"_490":552,"_492":553,"_494":554,"_496":497},["D",1774011600000],"PennyMac Loan Services, LLC","PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day\nPennymac is looking for solution‑focused, patient, and proactive listeners to join our

Customer Service

team. Taking care of our customers is at the core of every decision we make.

Customer Service Representatives (CSRs)

answer customer inquiries and resolve requests politely and timely. Additionally,

CSRs

have the opportunity and are expected to cross‑sell Pennymac products to existing qualified customers. All

CSRs

are provided training support through dedicated coaches and a structured internal training program to ensure professional success.

The

CSR

role is a

full‑time hourly position starting

at

$20/hour

with a performance incentive plan to potentially earn an extra

$400‑$500+ per month . Pay ranges provided on job boards (e.g., Indeed, LinkedIn) may not accurately reflect Pennymac's compensation for this role.

As a

Customer Service Representative , you will:

Provide exceptional support to our customers through polite and informative phone interactions in an inbound high volume call center environment

Provide account information to customers including, but not limited to, inquiries regarding loan payments, escrow, taxes, payoffs, and loan documents

Conduct research to resolve and respond to customer inquiries accurately\nInteract cross‑departmentally to resolve customer requests, including escalations

Perform other related duties as assigned

Demonstrate behaviors that are aligned with the organization’s desired culture and values

Training

Structured 8 week training is provided in office and full attendance is a condition of employment

Direct coaching and support is provided throughout training to improve skills and build confidence and independence in the CSR role

Training is typically conducted Mon‑Fri from 7:00 am - 4:00 pm PST

Post‑Training Schedule\nCSRs will be assigned one of the below standard shifts:

6:00 am - 3:00 pm PST Only

7:00 am - 4:00 pm PST & CT

8:00 am - 5:00 pm PST & CT

9:00 am - 6:00 pm PST & CT

Overtime Requirements

Normally 2 half‑day shifts on Saturdays each month

An additional hour during peak call volume days (e.g., Mondays, mid‑month, end of the month)

What You’ll Bring

Demonstrate patience, kindness, and understanding for customers during all interactions

Easily navigate multiple screens, find relevant data, and communicate clearly to customers

Computer proficiency, including Word and Excel

Deliver timely and accurate information in a fast‑paced environment

Critically think with strong negotiation and problem solving skills, mathematical aptitude, and sound judgment

Make decisions independently within set policy and procedures

Mortgage and/or financial services industry experience is a plus

Bi‑lingual Spanish is a plus; additional per‑call compensation may apply

Why You Should Join\nAs one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long‑term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home:

Whether you're looking for flexible benefits for today, setting up short‑term goals for tomorrow, or planning for long‑term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation\nIndividual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid‑range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance‑based compensation and/or stock‑based incentives awarded to employees based on company and individual performance.

Salary\n$36,000 - $45,000

Work Model\nOFFICE

#J-18808-Ljbffr\n","PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focus...",[543],{"_458":459,"_454":544,"_452":545,"_456":546,"_460":547},"Moorpark","Moorpark, CA, United States, 93020","CA","93020",["B","2947213114"],"Work at PennyMac Loan Services, LLC","2 days ago","/jobs/2947213114-customer-service-rep-i","Moorpark, CA, United States","/jobs?keyword=PennyMac+Loan+Services%2C+LLC","/jobs?location=Moorpark%2C+CA%2C+United+States",{"_435":434,"_439":556,"_470":471,"_462":557,"_248":558,"_446":559,"_433":434,"_113":560,"_437":199,"_438":199,"_472":471,"_448":199,"_449":561,"_431":567,"_473":568,"_436":132,"_487":569,"_478":570,"_489":560,"_490":571,"_492":572,"_494":573,"_496":574},["D",1773248400000],"Systems Integration Inc","Customer Service Rep

Systems Integration, Inc. is currently looking to build a pipeline of candidates who are also bilingual (English & Spanish) for upcoming work. This remote Customer Service Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.\nMust have the ability to pass a federal background check\nResponsibilities:\nTaking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.\nPerforming outbound calls to verify the authenticity of received documents.\nUtilize standard technology such as computer, telephone, email, and web browser to complete work tasks.\nComplete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.\nRefer escalated calls as needed to supervisor.\nQualifications:\nHigh School Diploma or GED equivalent required.\nAt least six (6) months of customer service required; call center experience preferred.\nMust be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.\nPast or present Department of Homeland Security clearance preferred.\nMust be empathetic in your ability to deal with sensitive topics and information.\nAbility to speak and read English clearly and professionally. Bilingual would be helpful.\nAbility to pass a federal background check.\nMust reside no more than an hour from the Houston area in order to be able to pick-up computer equipment.\nHome Office Requirements:\nHardwired internet (ethernet) connection\nInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)\nPrivate work area and adequate power source

","Customer Service Rep

Systems Integration, Inc. is currently looking to build a pipeline of candidates who are also bilingual (English & Sp...","Customer Service Rep",[562],{"_458":459,"_454":563,"_452":564,"_456":565,"_460":566},"Wichita","Wichita, KS, United States, 67232","KS","67232",["B","2851794480"],"Work at Systems Integration Inc","11 days ago","/jobs/2851794480-customer-service-rep","Wichita, KS, United States","/jobs?keyword=Systems+Integration+Inc","/jobs?location=Wichita%2C+KS%2C+United+States","/jobs?keyword=Customer+Service+Rep",{"_435":434,"_439":576,"_470":471,"_462":557,"_248":577,"_446":559,"_433":434,"_113":560,"_437":199,"_438":199,"_472":471,"_448":199,"_449":578,"_431":583,"_473":568,"_436":132,"_487":584,"_478":585,"_489":560,"_490":586,"_492":572,"_494":587,"_496":574},["D",1773414000000],"Customer Service Rep

Systems Integration, Inc. is currently looking to build a pipeline of candidates who are also bilingual (English & Spanish) for upcoming work. This remote Customer Service Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.\n***Must have the ability to pass a federal background check***\nResponsibilities:\nTaking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.\nPerforming outbound calls to verify the authenticity of received documents.\nUtilize standard technology such as computer, telephone, email, and web browser to complete work tasks.\nComplete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.\nRefer escalated calls as needed to supervisor.\nQualifications:\nHigh School Diploma or GED equivalent required.\nAt least six (6) months of customer service required; call center experience preferred.\nMust be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.\nPast or present Department of Homeland Security clearance preferred.\nMust be empathetic in your ability to deal with sensitive topics and information.\nAbility to speak and read English clearly and professionally. Bilingual would be helpful.\nAbility to pass a federal background check.\nMust reside no more than an hour from the Houston area in order to be able to pick-up computer equipment.\nHome Office Requirements:\nHardwired internet (ethernet) connection\nInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)\nPrivate work area and adequate power source

",[579],{"_458":459,"_454":580,"_452":581,"_456":457,"_460":582},"Mcallen","Mcallen, TX, United States, 78501","78501",["B","2872975195"],"9 days ago","/jobs/2872975195-customer-service-rep","Mcallen, TX, United States","/jobs?location=Mcallen%2C+TX%2C+United+States",{"_435":434,"_439":589,"_470":471,"_462":590,"_248":591,"_446":592,"_433":434,"_113":560,"_437":199,"_438":199,"_472":471,"_448":199,"_449":593,"_431":598,"_473":599,"_436":132,"_487":569,"_478":600,"_489":560,"_490":601,"_492":602,"_494":603,"_496":574},["D",1773252000000],"Systems Integration, Inc.","Systems Integration, Inc. is currently looking to build a pipeline of candidates who are also bilingual (English & Spanish) for upcoming work. This remote Customer Service Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Must have the ability to pass a federal background check

Responsibilities

Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.

Performing outbound calls to verify the authenticity of received documents.

Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.

Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.

Refer escalated calls as needed to supervisor.

Qualifications

High School Diploma or GED equivalent required.

At least six (6) months of customer service required; call center experience preferred.

Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.

Past or present Department of Homeland Security clearance preferred.

Must be empathetic in your ability to deal with sensitive topics and information.

Ability to speak and read English clearly and professionally. Bilingual would be helpful.

Ability to pass a federal background check.

Must reside no more than an hour from the Houston area in order to be able to pick-up computer equipment.

Home Office Requirements

Hardwired internet (ethernet) connection

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)

Private work area and adequate power source

#J-18808-Ljbffr\n","Systems Integration, Inc. is currently looking to build a pipeline of candidates who are also bilingual (English & Spanish) for upcoming work. This...",[594],{"_458":459,"_454":595,"_452":596,"_456":457,"_460":597},"Brownsville","Brownsville, TX, United States, 78520","78520",["B","2851722400"],"Work at Systems Integration, Inc.","/jobs/2851722400-customer-service-rep","Brownsville, TX, United States","/jobs?keyword=Systems+Integration%2C+Inc.","/jobs?location=Brownsville%2C+TX%2C+United+States","actionData","errors"]