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Revenue Operations Director

SCALIS, New York, NY, United States


Hey — Let's find your next opportunity Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences.

At Slang AI, we believe how we build matters just as much as what we build. We foster a culture rooted in hospitality, ownership, and clarity, where every “Slangsta” feels valued, supported, and connected to the broader impact of our work in the AI-powered future of restaurants.

About the job What your experience will be As our Revenue Operations leader, you will own the design, execution, and evolution of Slang.ai’s entire revenue engine. This role lives at the center of strategy and execution—partnering closely with the VP of Revenue and senior leadership to translate growth goals into scalable systems that teams can rely on.

You will operate across Sales, Marketing, Customer Experience, Finance, Product, and People Ops, ensuring that tools, data, incentives, and workflows are aligned to how we actually sell, retain, and grow customers. This role is not about managing dashboards; it is about building infrastructure that enables consistent winning.

You will report to senior revenue leadership and work in close partnership with Finance and executive stakeholders. This role may manage RevOps team members as the function scales.

This is a highly cross‑functional role, grounded in systems thinking, AI‑enabled workflows, and a deep understanding of how revenue teams operate on the ground.

Why you belong here and how you will grow You’ll join a leadership team that values clarity over complexity, outcomes over activity, and systems over heroics. Belonging here means being trusted to design the foundations that others build on and being empowered to challenge assumptions when the system isn’t working.

You’ll grow through:

Direct exposure to company‑level strategy and GTM decision‑making

The opportunity to build RevOps infrastructure from first principles

Leading initiatives that materially impact NRR, new logo growth, and churn

Developing and mentoring talent as the function scales

This role supports your growth as both a strategic operator and people leader, strengthening your ability to design systems that compound over time.

What success looks like Build Revenue Infrastructure

Partner with VP of Revenue and leadership on GTM strategy and execution

Design scalable processes that reduce friction and accelerate time‑to‑value

Build systems that reduce ramp time and improve seller productivity

Create enablement frameworks that support consistent execution across teams

Support company goals including maximizing NRR, accelerating new logo growth, and reducing churn

Drive Cross‑Functional Alignment

Partner with Product, Marketing, Finance, Sales, Customer Experience, and People Ops

Champion initiatives that improve client fit and optimize the end‑to‑end customer journey

Break down silos and align teams around shared revenue outcomes

Collaborate with Finance and billing teams on initiatives such as CPQ, billing workflows, and sales velocity improvements

Own the Revenue Tech Stack

Manage and optimize CRM, marketing automation, sales engagement, and CX platforms

Lead migrations, rebuilds, and system implementations (HubSpot experience a plus)

Build and train AI agents that support marketing, sales, and CX workflows

Integrate emerging technologies to improve access to critical information

Optimize lead management and conversion across the funnel

Enable Revenue Teams

Design training programs focused on product value, demo mastery, and execution consistency

Build analytics and reporting that support forecasting and decision‑making

Partner with Finance on incentive structures that drive the right behaviors

Surface insights that help teams focus where it matters most

Lead Through Results

Define and track KPIs that translate data into action

Hire, coach, and develop high‑performing RevOps talent

Drive continuous improvement across all revenue operations

What you will bring

7+ years of experience in Revenue Operations, Sales Operations, or GTM roles

Proven track record building scalable systems from the ground up in high‑growth environments

Deep experience with core RevOps technology (CRM, CPQ, marketing automation, BI tools)

Hands‑on experience building and training AI agents for GTM use cases

History of exceeding goals and supporting teams that consistently deliver against plan

Strong cross‑functional leadership skills and executive presence

Ability to move seamlessly between strategy and execution

Bias toward simplification, clarity, and leverage

How work affects my life This role is designed for someone who wants to build durable impact, not short‑term fixes. You’ll be compensated fairly, trusted with autonomy, and supported as a leader whose work shapes how the company grows.

Beyond outcomes, this role influences how you view work itself—reinforcing that well‑designed systems create space for people to do their best work. Slang.ai reflects your worth by investing in your judgment, trusting your leadership, and giving you the mandate to build infrastructure that lasts.

Compensation Structure:

Equity:

Included in offer package

Health Insurance

Vision Insurance

401(k) Matching

Paid Time Off (PTO)

Paid Holidays

Remote Work

Compensation & Location Compensation for this role is location‑based and benchmarked against local market data aligned to the employee’s primary work location. Total compensation includes a mix of cash and equity and may vary by location, role level, and experience. Our range is therefore wide and not meant asa negotiation range.

Our Vision Calling a business shouldn’t feel like a robot‑hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang AI. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).

We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human‑centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.

Our Values Overachiever Fever.

We’re overachievers (we don’t know any other way)

Learner Fervor.

We take every opportunity to learn (especially when it’s hard)

Humility Ability.

We approach each other with curiosity and openness (know‑it‑alls not welcome!)

SMB MVP.

We’re an expert member of our customers’ teams (we earn their trust)

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