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Catering Sales Manager

Crescent Hotels & Resorts, Newark, NJ, United States


Overview The Catering Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing the property's catering department as the preferred catering and events location.

Essential Job Functions

Maintain a warm and friendly demeanor at all times

Meet or exceed budgeted catering sales goals

Accurately forecast catering revenues for the following month

Analyze short-term fluctuations and direct selling activities to maximize revenues

Prepare catering sales plan for the following year

Produce sales department reports in a timely manner

Target group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation

Use company-wide tools, systems and applications without exception

Identify, qualify and solicit new group/catering business to achieve personal and property revenue goals

Know which accounts and/or market segments produce effective catering business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed

Know SWOT of property and competitive set

Demonstrate commitment to superior guest service through personal response to guest needs

Conduct site visits, coordinating with all departments for event spaces

Experience and Education

Minimum one year sales experience in hospitality or catering manager experience

Experience with Delphi FDC or Sales Pro

Experience with brand's PMS and sales related applications

Proficient in Microsoft 365 or similar computer applications

Equal Employment Opportunity Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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