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Intern - Public Relations

Cherokee Indian Hospital, Raleigh, NC, United States


Overview Primary Function

The Intern will contribute to the mission of the organization by supporting both clinical and non-clinical operations, depending on placement. This role offers experiential learning in a healthcare or human services setting, providing exposure to patient care, administrative workflows, program development, and/or community engagement. Interns work under supervision to assist with service delivery, documentation, and operational support while developing professional competencies in a multidisciplinary environment.

Job Description Clinical Track (if applicable)

Assist with intake procedures

Observe and support services as appropriate

Aid in the development and maintenance of treatment plans and progress notes under supervision

Participate in case reviews and interdisciplinary team meetings

Support patient education efforts and wellness initiatives

Shadow licensed providers to gain insight into clinical decision-making and therapeutic modalities

Non-Clinical Track (if Applicable)

Assist with administrative tasks such as scheduling, data entry, and file management

Support program coordination, outreach efforts, and community engagement activities

Contribute to quality improvement initiatives and workflow optimization

Help prepare reports, presentations, or educational materials for internal or external use

Participate in staff meetings and contribute to operational discussions

Maintain confidentiality and professionalism in all interactions

Education/Experience/Minimum Qualifications

High school diploma, GED, or active enrollment in high school (junior or senior level), vocational training, or a college program

Recent graduates seeking exposure to healthcare or human services are encouraged to apply

Strong interpersonal and communication skills

Ability to work collaboratively in a team-oriented environment

Interest in gaining hands-on experience in clinical or administrative functions

Familiarity with healthcare or human services terminology preferred

Due to varying levels of confidentiality and complexity within work environments, the minimum age requirement depends on the area of service.

Positions involving patient care, access to restricted areas, or confidential information require interns to be at least 18 years old

Positions focused on general support, office, or non-clinical duties may accept interns who are 16 years or older, as allowed by North Carolina youth employment laws

Knowledge, Skills, And Abilities (KSAs)

General understanding of healthcare operations, patient services, and organizational structure

Awareness of confidentiality, privacy, and ethical standards (including HIPAA compliance)

Basic knowledge of office procedures, data entry, and recordkeeping practices

Familiarity with customer service principles and professional workplace conduct

Strong written and verbal communication skills for interacting with staff, patients, and the public

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or similar software tools

Effective organizational, multitasking, and time-management skills

Analytical and problem-solving skills with attention to detail and accuracy

Teamwork and interpersonal skills to collaborate with diverse staff and departments

Ability to learn quickly and adapt to various healthcare environments and tasks

Ability to follow instructions, meet deadlines, and manage assignments responsibly

Ability to maintain professionalism, reliability, and confidentiality at all times

Ability to demonstrate empathy, courtesy, and cultural sensitivity in all interactions

Ability to work effectively both independently and as part of a team in a fast-paced setting

Job Learning Objectives

Develop foundational skills in assigned area

Gain exposure to diverse populations and CIHA model

Understand the role of collaboration in achieving organizational goals

Apply academic knowledge to practical, real-world settings

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