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Service Desk Analyst: Windows & SaaS Support (In-Office)

Seattle's Union Gospel Mission, Renton, WA, United States


A charitable organization is looking for a motivated Service Desk Analyst to provide Tier 1 and Tier 2 technical support. The role requires 1-3 years of experience in helpdesk, strong Windows troubleshooting skills, and familiarity with ticketing systems. Responsibilities include resolving technical issues, managing tickets, and supporting SaaS applications. This in-office role offers a supportive work environment and excellent benefits including medical, paid vacation, and continuing education reimbursement. #J-18808-Ljbffr