Sales Engineer
REPAY - Realtime Electronic Payments, Atlanta, GA, United States
About Repay
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.
About The Role The Sales Engineer is responsible for providing technical leadership and guidance to new and existing clients throughout REPAY’s pre‑sales and client implementation lifecycle experience. The Sales Engineer will work with the Sales Team to identify and implement the products and services that create the best solution to meet and exceed the clients’ payment processing business requirements.
Responsibilities
Supporting REPAY’s Sales team through sales presentations and product demonstrations, helping prospects and customers understand what is technically possible with REPAY.
Understanding the customer user requirements and communicating how REPAY can solve their business and technical challenges.
Planning, troubleshooting and executing end‑to‑end integration(s), from a high‑level architecture down to code implementation.
Creating technical content to show customers how to implement specific use cases or best practices.
Educating users and the developer community about REPAY’s value proposition, best practices, and new technical developments.
Maintaining an expertise and depth of knowledge on all REPAY Channels and supporting technology to effectively communicate to internal stakeholders and merchants the functionality and benefits of REPAY’s payments technology.
Skills & Experience Needed
2+ years of technical sales position like Solutions Engineer, Systems Engineering, Solutions Consultant, Sales Engineer.
Strong technical background and ability to understand technical concepts and effectively communicate them to both technical and non‑technical audiences.
Strong problem‑solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
Experience managing workflows, status reporting and client ticketing, with JIRA, Salesforce, or other similar applications.
A team player capable of high performance and flexibility working in a dynamic and metrics‑driven environment. Must be willing to work in a fast‑paced environment.
API technology expertise.
A strong customer‑centric advocate and technical generalist.
Empathetic, collaborative, communicative, consultative, and intellectually curious.
Confident and comfortable with customers and being in a client‑facing role.
Why Join Repay… Because Culture Is Everything As the industry-leading financial technology provider in the Consumer Finance and Business‑to‑Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have been placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest‑growing middle‑market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company‑wide meetings where our leaders share company vision and encourage employees to ask questions.
Growth & People‑Centered Leadership Our culture focuses on growth, people – and leadership that is people‑centered. We aim to create an environment that encourages curiosity, innovation, and collaboration at all levels.
Fun Work Environment & Great Teams We offer it all: business‑to‑casual dress, great snacks and beverages, and open‑air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017‑2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. We support several philanthropic initiatives each year to give back to local communities. We are self‑driven, motivated professionals who do not require micro‑management to ensure we produce high‑quality and timely work.
Innovation & Education We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We continuously revolutionize the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.
Putting Our People First We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package including 100% coverage of employee healthcare premiums and several free benefits such as life insurance, disability insurance, and work‑life balance resources. All benefits go into effect day one. We provide a 401(k) employer match and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program, which reflects excellent performance and goal achievement.
Core Values Excellence, Passion, Innovation, Respect, and Integrity.
Equal Opportunity Employer REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to building our teams and growing a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.
Employment Eligibility We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
#J-18808-Ljbffr
About The Role The Sales Engineer is responsible for providing technical leadership and guidance to new and existing clients throughout REPAY’s pre‑sales and client implementation lifecycle experience. The Sales Engineer will work with the Sales Team to identify and implement the products and services that create the best solution to meet and exceed the clients’ payment processing business requirements.
Responsibilities
Supporting REPAY’s Sales team through sales presentations and product demonstrations, helping prospects and customers understand what is technically possible with REPAY.
Understanding the customer user requirements and communicating how REPAY can solve their business and technical challenges.
Planning, troubleshooting and executing end‑to‑end integration(s), from a high‑level architecture down to code implementation.
Creating technical content to show customers how to implement specific use cases or best practices.
Educating users and the developer community about REPAY’s value proposition, best practices, and new technical developments.
Maintaining an expertise and depth of knowledge on all REPAY Channels and supporting technology to effectively communicate to internal stakeholders and merchants the functionality and benefits of REPAY’s payments technology.
Skills & Experience Needed
2+ years of technical sales position like Solutions Engineer, Systems Engineering, Solutions Consultant, Sales Engineer.
Strong technical background and ability to understand technical concepts and effectively communicate them to both technical and non‑technical audiences.
Strong problem‑solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
Experience managing workflows, status reporting and client ticketing, with JIRA, Salesforce, or other similar applications.
A team player capable of high performance and flexibility working in a dynamic and metrics‑driven environment. Must be willing to work in a fast‑paced environment.
API technology expertise.
A strong customer‑centric advocate and technical generalist.
Empathetic, collaborative, communicative, consultative, and intellectually curious.
Confident and comfortable with customers and being in a client‑facing role.
Why Join Repay… Because Culture Is Everything As the industry-leading financial technology provider in the Consumer Finance and Business‑to‑Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have been placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest‑growing middle‑market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company‑wide meetings where our leaders share company vision and encourage employees to ask questions.
Growth & People‑Centered Leadership Our culture focuses on growth, people – and leadership that is people‑centered. We aim to create an environment that encourages curiosity, innovation, and collaboration at all levels.
Fun Work Environment & Great Teams We offer it all: business‑to‑casual dress, great snacks and beverages, and open‑air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017‑2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. We support several philanthropic initiatives each year to give back to local communities. We are self‑driven, motivated professionals who do not require micro‑management to ensure we produce high‑quality and timely work.
Innovation & Education We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We continuously revolutionize the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.
Putting Our People First We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package including 100% coverage of employee healthcare premiums and several free benefits such as life insurance, disability insurance, and work‑life balance resources. All benefits go into effect day one. We provide a 401(k) employer match and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program, which reflects excellent performance and goal achievement.
Core Values Excellence, Passion, Innovation, Respect, and Integrity.
Equal Opportunity Employer REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to building our teams and growing a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.
Employment Eligibility We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
#J-18808-Ljbffr