Account Executive
A Hiring Company, Cheshire, CT, United States
Position Overview
The account executive interacts with the existing customer base and prospective clients in an assigned territory to provide quality customer service and increased sales by working with outside carriers to secure coverage not available through HAI Group products.
The account executive performs analysis of the various insurance programs, eligibility requirements, and rate plans to determine the appropriate insurance placement for the client’s exposures and requirements. They are responsible for overall account management functions for customers in an assigned territory, including new business placement, review, negotiation, and processing of renewals, policy inquiries, coverage reviews and claims and billing inquiries.
Essential Functions
Support customer-focused activities and manage accounts and assigned customers.
Perform renewal, selling and cross‑selling activities; analyze eligibility, exposures, inspection reports, loss history, and other information to determine appropriate insurance placement.
Evaluate performance of existing market pricing and coverage; negotiate price, or rate insurance premiums in accordance with established underwriting authority.
Adhere to eligibility requirements, underwriting guidelines, and agency agreements of insurance carrier business partners, and responsibly execute rate plans within the guidelines and underwriting authority of the authorizing insurer.
Develop external relationships with quality companies that demonstrate strong capacity and solid customer service levels. Support internal operations by acting as liaison and providing necessary assistance, research, and support to the Underwriting department.
Subject matter expert for assigned coverage/lines of business.
Job Requirements
Bachelor’s degree or equivalent work experience.
3+ years’ experience in commercial lines service in an insurance company or agency operations.
Resident producer license; ability to be licensed in all 50 states.
Travel required (approximately 3 trips annually within the United States).
Agency management system experience preferred.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Excellent attention to detail.
Organizational skills, ability to handle multiple priorities while maintaining efficient workflows.
Customer driven – able to take initiative towards resolving agency and customer needs.
Communication skills, both written and oral; able to present ideas clearly to customers.
Handle multiple and changing priorities.
Work Environment & Physical Demands
Inside climate‑controlled office building.
Ability to lift 25 lbs.
Travel.
Prolonged sitting and using a PC.
Department Overview The Account Services Department creates an exceptional customer experience for both current members and prospects of HAI Group. The team knows the customer’s characteristics and challenges in the public and affordable housing space and builds relationships to solve those problems through HAI Group products and services. The Account Services Team represents HAI Group externally at conferences, trade shows, industry events, and member/prospect visits, translating the HAI Group mission and vision into every interaction. The team develops positive customer relationships to bring new business into the enterprise within an assigned territory.
Company Overview HAI Group® is the nation’s leading property‑casualty insurance company dedicated to affordable housing organizations. It protects, preserves, and promotes the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. HAI Group® offers risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace from 2020‑2025.
Cultural Objective HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by exceeding customers’ expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
Benefits and Perks
Bonus program eligibility.
Annual merit program.
Outstanding 401(k) program and non‑elective contribution.
Flexible work schedules.
Generous paid time off, paid volunteer days and paid holidays.
Medical, vision and dental insurance.
Company‑paid life, AD&D, short‑term disability, and long‑term disability coverage.
HSA, FSA and dependent care options.
On‑site wellness: full gym and locker rooms, wellness initiatives, outdoor basketball and tennis court, picnic pavilion area.
Tuition reimbursement and loan repayment.
Professional development.
Community outreach.
HAI Group is an Equal Opportunity Employer.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.
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The account executive performs analysis of the various insurance programs, eligibility requirements, and rate plans to determine the appropriate insurance placement for the client’s exposures and requirements. They are responsible for overall account management functions for customers in an assigned territory, including new business placement, review, negotiation, and processing of renewals, policy inquiries, coverage reviews and claims and billing inquiries.
Essential Functions
Support customer-focused activities and manage accounts and assigned customers.
Perform renewal, selling and cross‑selling activities; analyze eligibility, exposures, inspection reports, loss history, and other information to determine appropriate insurance placement.
Evaluate performance of existing market pricing and coverage; negotiate price, or rate insurance premiums in accordance with established underwriting authority.
Adhere to eligibility requirements, underwriting guidelines, and agency agreements of insurance carrier business partners, and responsibly execute rate plans within the guidelines and underwriting authority of the authorizing insurer.
Develop external relationships with quality companies that demonstrate strong capacity and solid customer service levels. Support internal operations by acting as liaison and providing necessary assistance, research, and support to the Underwriting department.
Subject matter expert for assigned coverage/lines of business.
Job Requirements
Bachelor’s degree or equivalent work experience.
3+ years’ experience in commercial lines service in an insurance company or agency operations.
Resident producer license; ability to be licensed in all 50 states.
Travel required (approximately 3 trips annually within the United States).
Agency management system experience preferred.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Excellent attention to detail.
Organizational skills, ability to handle multiple priorities while maintaining efficient workflows.
Customer driven – able to take initiative towards resolving agency and customer needs.
Communication skills, both written and oral; able to present ideas clearly to customers.
Handle multiple and changing priorities.
Work Environment & Physical Demands
Inside climate‑controlled office building.
Ability to lift 25 lbs.
Travel.
Prolonged sitting and using a PC.
Department Overview The Account Services Department creates an exceptional customer experience for both current members and prospects of HAI Group. The team knows the customer’s characteristics and challenges in the public and affordable housing space and builds relationships to solve those problems through HAI Group products and services. The Account Services Team represents HAI Group externally at conferences, trade shows, industry events, and member/prospect visits, translating the HAI Group mission and vision into every interaction. The team develops positive customer relationships to bring new business into the enterprise within an assigned territory.
Company Overview HAI Group® is the nation’s leading property‑casualty insurance company dedicated to affordable housing organizations. It protects, preserves, and promotes the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. HAI Group® offers risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace from 2020‑2025.
Cultural Objective HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by exceeding customers’ expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
Benefits and Perks
Bonus program eligibility.
Annual merit program.
Outstanding 401(k) program and non‑elective contribution.
Flexible work schedules.
Generous paid time off, paid volunteer days and paid holidays.
Medical, vision and dental insurance.
Company‑paid life, AD&D, short‑term disability, and long‑term disability coverage.
HSA, FSA and dependent care options.
On‑site wellness: full gym and locker rooms, wellness initiatives, outdoor basketball and tennis court, picnic pavilion area.
Tuition reimbursement and loan repayment.
Professional development.
Community outreach.
HAI Group is an Equal Opportunity Employer.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.
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