Director, Resident Engagement
Seabury, Inc., Bloomfield, CT, United States
Salary Range: $75,000.00 To $80,000.00 Annually
The Director of Resident Engagement builds resident engagement to inspire purpose and satisfaction among Independent Living Residents. The Director oversees and administers the delivery of social services to residents including activities, programs, events, and off campus trips to enhance our Resident’s experience. The Director is also responsible for the operation of Main Reception Desk and Resident transportation. Director serves as liaison to all resident committees and works closely with Resident Council providing and receiving necessary information for the smooth running of Resident life. The Director works with other department leaders to create, plan, and address opportunities for improvement in resident satisfaction, experience, and engagement.
Position Requirements
Education:
Bachelor’s Degree in Human Services, Sociology, Social Work, Psychology or related field resulting in preparation for management of delivery systems of social service. Experience:
Three years of progressively more responsible positions in the field of social service management or geriatric services preferably in similar setting. Previous experience managing staff is required. Specific Skills
Ability to communicate well with the senior population and interface with staff, residents, family members and visitors. Proactive in solving resident problems and resolving issues Approachable with the ability to listen, understand points of view, arbitrate conflicts and act as liaison between residents and/or Seabury. Excellent technical skills to manage resident communication, proficient in Microsoft Office Outstanding interpersonal skills to gain trust and facilitate communication. Strong attention to detail and organizational skills Responsibilities
Supervises function of program staff, transportation staff and receptionists to ensure smooth, efficient operations. Supervises the preparation of the monthly calendar of upcoming activities and events and prepares monthly management report. Prepares and monitors departmental budget Plans special events, participates in committees, conducts special studies or investigations, etc. Alerts the health care team to significant social and emotional factors that influence resident care and services Counseling with residents and families Coordinates cross departmental activities with Chaplain and Director of Fitness and Wellness Administers resident satisfaction and other surveys Maintain close relations with residents and family during and after entry to SEABURY in order to offer whatever support that maybe necessary Serve as liaison between SEABURY and the resident, family and community Drive non-commercial motor vehicles to off-site appointments, as needed. All employees receive
Annual Increases and Resident Appreciation Checks PayActiv Program!
Work Today, Get Paid Tomorrow (50% of your wages are accessible the next day, no need to wait until "pay-day" to access funds) Conveniently located on the public CT Transit Line Verizon Wireless Discount, 18% Employee discount at the on-site Bistro Free secure parking Highly Vaccinated Campus Retirement Plan - 403B - with dollar-for-dollar matching up to 5% of salary after one year Free access to the Fitness and Wellness Center, pool and walking trails Our 32-hour+ employees also receive
Paid holidays, vacation, sick, and personal time off Comprehensive medical, vision and dental plans. Seabury shares in the cost of this coverage Flexible Spending Accounts (medical and dependent care) Tuition Reimbursement Company provided life insurance as well as options for additional voluntary life insurance Company-paid Long-Term Disability, Accidental Death and Dismemberment Who We Are
Seabury is a premier Not-for-Profit Active Life Plan Community located on 66 acres of beautiful Connecticut countryside. We have a comprehensive continuum of care and services that includes Independent Living, Assisted Living, Skilled Nursing, and homemaker companion services. In addition, we offer Seabury At Home, an innovative, home-based life care program designed for individuals who prefer to age in place in their own homes. As a free-standing not-for-profit Life Plan Community, Seabury is committed to providing excellence in health care, services, and accommodations, emphasizing a "Wellness for Life" philosophy for both residents and staff. What We Do
Seabury employees are passionate about providing Five-Star customer service and are committed to exceptional resident care. We live our company Vision daily by "Revolutionizing the Experience of Aging!" Thank you for your interest in Seabury ~ we look forward to talking with you about how you can impact our residents' and members’ lives!
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Education:
Bachelor’s Degree in Human Services, Sociology, Social Work, Psychology or related field resulting in preparation for management of delivery systems of social service. Experience:
Three years of progressively more responsible positions in the field of social service management or geriatric services preferably in similar setting. Previous experience managing staff is required. Specific Skills
Ability to communicate well with the senior population and interface with staff, residents, family members and visitors. Proactive in solving resident problems and resolving issues Approachable with the ability to listen, understand points of view, arbitrate conflicts and act as liaison between residents and/or Seabury. Excellent technical skills to manage resident communication, proficient in Microsoft Office Outstanding interpersonal skills to gain trust and facilitate communication. Strong attention to detail and organizational skills Responsibilities
Supervises function of program staff, transportation staff and receptionists to ensure smooth, efficient operations. Supervises the preparation of the monthly calendar of upcoming activities and events and prepares monthly management report. Prepares and monitors departmental budget Plans special events, participates in committees, conducts special studies or investigations, etc. Alerts the health care team to significant social and emotional factors that influence resident care and services Counseling with residents and families Coordinates cross departmental activities with Chaplain and Director of Fitness and Wellness Administers resident satisfaction and other surveys Maintain close relations with residents and family during and after entry to SEABURY in order to offer whatever support that maybe necessary Serve as liaison between SEABURY and the resident, family and community Drive non-commercial motor vehicles to off-site appointments, as needed. All employees receive
Annual Increases and Resident Appreciation Checks PayActiv Program!
Work Today, Get Paid Tomorrow (50% of your wages are accessible the next day, no need to wait until "pay-day" to access funds) Conveniently located on the public CT Transit Line Verizon Wireless Discount, 18% Employee discount at the on-site Bistro Free secure parking Highly Vaccinated Campus Retirement Plan - 403B - with dollar-for-dollar matching up to 5% of salary after one year Free access to the Fitness and Wellness Center, pool and walking trails Our 32-hour+ employees also receive
Paid holidays, vacation, sick, and personal time off Comprehensive medical, vision and dental plans. Seabury shares in the cost of this coverage Flexible Spending Accounts (medical and dependent care) Tuition Reimbursement Company provided life insurance as well as options for additional voluntary life insurance Company-paid Long-Term Disability, Accidental Death and Dismemberment Who We Are
Seabury is a premier Not-for-Profit Active Life Plan Community located on 66 acres of beautiful Connecticut countryside. We have a comprehensive continuum of care and services that includes Independent Living, Assisted Living, Skilled Nursing, and homemaker companion services. In addition, we offer Seabury At Home, an innovative, home-based life care program designed for individuals who prefer to age in place in their own homes. As a free-standing not-for-profit Life Plan Community, Seabury is committed to providing excellence in health care, services, and accommodations, emphasizing a "Wellness for Life" philosophy for both residents and staff. What We Do
Seabury employees are passionate about providing Five-Star customer service and are committed to exceptional resident care. We live our company Vision daily by "Revolutionizing the Experience of Aging!" Thank you for your interest in Seabury ~ we look forward to talking with you about how you can impact our residents' and members’ lives!
#J-18808-Ljbffr