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B2B Luxury Jewelry Sales

Russell Tobin, San Antonio, TX, United States


Overview

ACCOUNT EXECUTIVE

Luxury Jewelry & Diamond Sales We are seeking a dynamic and results-driven Account Executive with deep expertise in the luxury jewelry and diamond industry. In this role, you will be responsible for driving revenue growth by managing existing client relationships, acquiring new business, and representing our brand with the highest level of professionalism. The ideal candidate thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. Sales & Business Development

Deliver compelling sales proposals to both existing and prospective customers. Actively seek out new customers and retail opportunities to expand market presence. Meet and surpass sales goals and quotas through innovative and strategic approaches. Promote products and services and foster their growth throughout the full sales cycle. Negotiate effectively with current and potential customers to close business. Develop and implement successful sales strategies aligned with company objectives. Identify and capitalize on opportunities for enhancing overall sales performance. Account & Customer Management

Manage customer inventory levels and ensure optimal visual merchandising through analysis of sales reports. Assess customer needs and deliver personalized, tailored service. Educate customers on the brand, product lines, and available services. Address and resolve customer complaints promptly and professionally. Cultivate and maintain strong long-term relationships with retailers, staff, and sales associates. Maintain comprehensive and accurate records of sales leads and client interactions. Operations & Administration

Efficiently process orders and quotes using internal systems. Provide timely responses to customer inquiries via email, phone, and other communication channels. Demonstrate proficiency in company programs, packages, and systems to support account growth. Monitor competitor activities and market trends to stay ahead in the industry. Conduct thorough market and industry research to inform sales strategy. Collaborate closely with marketing, accounting, customer service, and production departments. Participate in semi-annual inventory clean-up and updating of pricing tags. Plan and attend various events including trunk shows, private shows, and trade shows as required. Requirements & Qualifications

Education & Experience Bachelor's degree in Marketing, Business, Communications, or a related field. Minimum of 5 years of experience in outside sales within the luxury jewelry and/or diamond industry. Proven track record in both B2B and B2C sales environments. Proficiency in CRM software, as well as Microsoft Word, Excel, and Office Suite. Familiarity with diverse sales techniques and pitch strategies. Exceptional verbal and written communication abilities. Strong interpersonal and negotiation skills. Outstanding customer service aptitude with a client-first mindset. Highly developed attention to detail and organizational skills. Excellent problem-solving abilities and a proactive approach to challenges. Ability to work independently and manage time effectively.

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