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Key Account Manager

Solenis LLC, Granite Heights, WI, United States


Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

About Solenis Solenis is a leading global provider of specialty chemicals and sustainability solutions for water-intensive industries. Our portfolio spans water treatment chemistries, process aids, monitoring and control systems, and advanced service expertise. We support customers in improving operational efficiency, reducing water and energy use, enhancing product quality, and meeting environmental and regulatory requirements.

Headquartered in Wilmington, Delaware, Solenis operates 78 manufacturing facilities worldwide and employs more than 23,000 professionals across 160 countries.

Learn more at www.solenis.com.

About the Role We are seeking a skilled

Key Account Manager Associate

to support and expand industrial water treatment programs for customers in the

Houston, Texas

region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis’ value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites.

The Key Account Manager will be responsible for ensuring optimal performance of customer treatment programs, driving revenue retention and growth, and serving as a trusted advisor on cooling, boiler, and wastewater system optimization.

Responsibilities Technical Program Management

Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems

Optimize chemical programs to improve system performance, asset protection, and operational reliability

Troubleshoot feed systems, pumps, controllers, and monitoring equipment

Conduct audits, system surveys, and performance evaluations to drive continuous improvement

Customer Relationship & Account Growth

Build strong, long‑term relationships with operations, engineering, reliability, and procurement teams

Identify new business opportunities within existing accounts and develop valued‑driven proposals

Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally

Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value

Commercial Ownership

Manage account revenue, pricing execution, and contract performance

Deliver targeted growth through consultative selling and program expansion

Support inventory management, chemical ordering, and coordination of onsite service requirements

Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction

Safety & Compliance

Model and reinforce Solenis’ safety culture across all customer locations

Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards

Maintain accurate and timely records of service activities, audit findings, and program performance

Qualifications Required

Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience may be considered)

3+ years of experience in industrial water treatment involving cooling towers, boilers, or wastewater systems

Strong mechanical aptitude with ability to troubleshoot feed equipment, sensors, valves, and controllers

Proven ability to manage customer relationships and deliver strong account retention

Excellent communication, problem‑solving, and organizational skills

Valid driver's license and clean driving record

Preferred

Experience with chemical plants, refineries, or heavy industrial facilities in the Houston/Gulf Coast region

Prior success managing high‑value accounts or multisite customer portfolios

Experience working within customer safety programs such as LOTO, confined space, or contractor onboarding systems

What We Offer

Competitive compensation and sales incentive program

Comprehensive health and wellness benefits

Fifteen days of paid time off

Company vehicle

401(k) plan with company match

Continuous development and opportunities for long‑term career growth

Inclusion & Opportunity We recognize that candidates may not meet every listed qualification. If your experience differs slightly and you believe you can bring value to the role, we encourage you to apply.

Join Solenis and build a career that makes a meaningful impact.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world‑class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affiliated Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com.

The expected compensation range for this position is between $73,410.00 and $122,340.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

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