Sales Administrator
Diehl Metering, Lisle, IL, United States
Responsibilities
Manage customer orders end to end, including order analysis, SAP order entry, pricing compliance, configuration accuracy, and processing RMAs and credits, while coordinating with SCM and Production to monitor deliveries and inventory.
Deliver high-quality customer service across the US and Canadian regions by managing the order book, responding to inquiries via phone and email, and providing information on lead times, pricing, and product specifications.
Act as a key customer interface, maintaining open-order summaries, communicating regularly on order status and production, and participating in weekly and monthly customer review meetings.
Maintain and manage systems and master data, including customer setup (bill-to/ship-to), material number creation, and opportunity management in SAP and Salesforce.
Support reporting and planning activities, contributing to rolling sales forecasts, S&OP processes, and weekly/monthly reports, while assisting with main phone line coverage as needed.
Qualifications
Strong attention to detail, excellent organizational skills, and the ability to manage a fast-paced workload with effective time management and prioritization.
Customer-focused mindset with a strong commitment to service quality, adaptability, and responsiveness to changing needs.
Solid analytical thinking and problem-solving skills, with the ability to exercise sound judgment.
High level of technological aptitude and comfort working with business systems and digital tools.
Proficiency in SAP, Salesforce, and the Microsoft Office Suite, particularly Excel and PowerPoint.
Job Details
Work location: Lisle, IL
Job Level:
Professional
Working mode: On-site
Working time: Full time
Employment contract: permanent
Division: Diehl Metering
Start: as soon as possible
Benefits
Professional and personal development
Onboarding program
Family-owned company
Company pension
Extra vacation days
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Manage customer orders end to end, including order analysis, SAP order entry, pricing compliance, configuration accuracy, and processing RMAs and credits, while coordinating with SCM and Production to monitor deliveries and inventory.
Deliver high-quality customer service across the US and Canadian regions by managing the order book, responding to inquiries via phone and email, and providing information on lead times, pricing, and product specifications.
Act as a key customer interface, maintaining open-order summaries, communicating regularly on order status and production, and participating in weekly and monthly customer review meetings.
Maintain and manage systems and master data, including customer setup (bill-to/ship-to), material number creation, and opportunity management in SAP and Salesforce.
Support reporting and planning activities, contributing to rolling sales forecasts, S&OP processes, and weekly/monthly reports, while assisting with main phone line coverage as needed.
Qualifications
Strong attention to detail, excellent organizational skills, and the ability to manage a fast-paced workload with effective time management and prioritization.
Customer-focused mindset with a strong commitment to service quality, adaptability, and responsiveness to changing needs.
Solid analytical thinking and problem-solving skills, with the ability to exercise sound judgment.
High level of technological aptitude and comfort working with business systems and digital tools.
Proficiency in SAP, Salesforce, and the Microsoft Office Suite, particularly Excel and PowerPoint.
Job Details
Work location: Lisle, IL
Job Level:
Professional
Working mode: On-site
Working time: Full time
Employment contract: permanent
Division: Diehl Metering
Start: as soon as possible
Benefits
Professional and personal development
Onboarding program
Family-owned company
Company pension
Extra vacation days
#J-18808-Ljbffr